PRIME Wire vs Blitzz Remote Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PRIME Wire
Control connected devices wirelessly from anywhere. Schedule custom timers for lighting and appliances, and manage multiple devices simultaneously. Receive alerts when devices activate, offering convenient home automation.
- Wireless device control
- Custom timer schedules
- Manual ON/OFF control
- Smart Scenes for multiple devices
- Add and configure multiple devices
- Push notifications
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The PRIME ON app provides wireless control of your connected devices from anywhere. The PRIME ON app is the perfect tool to control your PRIME SmartOutlets. PRIME's home automation products now work with Google Home and Amazon Alexa. -Set multiple custom timer schedules for indoor and outdoor lighting, fans, and other electrical devices. -Manual ON/OFF control allows you to control your devices from your smartphone or tablet. -Smart Scenes feature enables the linkage of multiple devices providing control of multiple devices at the same time. -Easily add and configure multiple PRIME devices. -Receive push notifications to alert you when devices activate. *Requires internet access or cellular signal.
Blitzz Remote Assist
Facilitates remote assistance through video calls, screen sharing, and interactive tools. Enables agents to guide users with annotations, pointers, and image capture for efficient troubleshooting. Offers features like OCR and remote zoom for detailed inspections.
- Remote video inspection
- Screen sharing
- 1:1 or group video calls
- Markup and annotation tools
- Live pointer
- High-quality photo capture
- OCR for text extraction
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Blitzz App for Remote Video Inspection and Remote Customer Support. Download this app to video chat with your agent and share the screen of your device. Features: - Everything you need in your Remote Assistance Platform and more - Intuitive UI for great customer experiences - 1:1 or Group Video Calls - Markup and Annotation Features for remote troubleshooting - Live Pointer - Capture High-Quality Photos - OCR - Optical character recognition to extract text from Image - Remote Zoom - Live Location sharing
Screenshots
Verdict
The clearest difference is review sentiment: Blitzz Remote Assist at 100% against PRIME Wire's 39%. Blitzz Remote Assist also leads on rating (5.0 vs 4.7). PRIME Wire's advantage is ratings volume (1K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Blitzz Remote Assist holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: PRIME Wire has 1K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 39% of PRIME Wire's written reviews are positive against 100% of Blitzz Remote Assist's.
PRIME Wire ships an update every 6 months, Blitzz Remote Assist every 3 months. Both last shipped on October 19, 2026.
| Parameter | PRIME Wire | Blitzz Remote Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 39.1% of reviews | 100.0% of reviews — better |
| Number of ratings | 1K — better | 3 |
| Update frequency | Every 6 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 14.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 218 MB | 58 MB |
| Age rating | 12+ | 17+ |
| Developer | Prime Wire and Cable, Inc. | Blitzz Inc. |
Customer experience
PRIME Wire
Blitzz Remote Assist
Bugs and requests
PRIME Wire
Reported bugs
5 issues- App crashes after iOS updates
- Devices randomly going offline
- Unable to log in or change password
- Schedules/timers not working as expected
- Inability to add or control individual plugs
Requested features
5 requests- Siri/HomeKit integration
- Auto-shutoff timer option
- Improved app UI/UX
- Better cold weather performance
- More reliable connectivity
Blitzz Remote Assist
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PRIME Wire
No in-app purchases
Blitzz Remote Assist
No in-app purchases
Questions
Is PRIME Wire free?
Is Blitzz Remote Assist free?
Which has better reviews, PRIME Wire or Blitzz Remote Assist?
Do PRIME Wire or Blitzz Remote Assist have ads?
Which is updated more often, PRIME Wire or Blitzz Remote Assist?
Other comparisons
