PRIME Wire User Reviews

PRIME Wire
PRIME Wire
Prime Wire and Cable, Inc.

Customer Experience

Positive experience39.1% of reviews
Neutral15.2% of reviews
Negative experience45.7% of reviews

~ Based on 92 written reviews from the US App Store.

What users say

Is PRIME Wire Safe?

PRIME Wire appears safe based on user ratings. AppsHunter Safety Score for PRIME Wire is 94/100.

This assessment is based on 1,047 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.7% of ratings point to a safe experience
3.3% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 1,047 App Store ratings for PRIME Wire.

Is PRIME Wire Legit?

PRIME Wire appears to be a legitimate app. AppsHunter Legitimacy Score for PRIME Wire is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Si vous êtes prêts à leur donner vos données personnelles…

L’art de vendre une pacotille pour réellement prendre l’accès de vos données..

Pourquoi vouloir l’accès à toutes mes données et contacts si le but de l’application est de programmer une switch à distance ?

Pourquoi vendre son âme à des inconnus qui peuvent faire ce qu’ils veulent de vos données, incluant vos informations bancaires et de crédit ?

L’abus d’accès à nos données personnelles ne devrait pas passer en plus d’avoir déjà payé pour les appareils…
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Waste of time

Other products are better. I spend more time resetting the passwords than using the product.

Widget Please

Good but would love a widget for IOS

I accidentally removed my remote control. How do I get it back so I can control the plugs

Help

So great but buggy

This is wonderful to have such easy control over my house lights. However only 4/5 Star because it is a bit buggy whenever I go to change light settings. That’s a little frustrating. But overall I really like their system. Once set it’s good to go.

WiFi Plug

It's perfect works very well but I wish it had an icon on the first page to turn the plug on or off, instead of going to the second page to do that.

Cold operation

Doesn’t work as soon as it’s colder than -20 celcius. Intermittent at best, and when you trust it to keep power to your vehicle….dont! Just shows offline, unplug and replug, still offline, network is good and connected, still offline….
Insulate your product, and make better connectivity.

Waste of money, they do not work !!

This isn’t my 1st smart device. I have smart outlets and smart bulbs all around my house, which have all been easy to connect. This one will not let you connect no matter what you do. Absolute waste of money.
Being dropped off at the thrift store today. Though I do feel bad for who ever gets these things.
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Laughably bad. Does not work. At all.

Short and sweet - this app simply does not work. Fails to connect, does not work on 5 GHz WiFi, does not integrate with Siri, basically does nothing that it claims to do. The actual outlet turns on and off with the included remote, however, so there’s that. At least it’s not a brick. Zero stars - avoid this product.
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Do not buy

Can never find network. On the off chance that it does, then the drama of finding and staying connected to the outlet begins.
Save yourself the headache and DO NOT BUY!!!!

Not Secure

I have tried to register the app numerous times over the past several apps. It asks you to agree with the privacy policy but every time it times out. I’m returning the pair of plugs to Costco.

Used to be able to control individual plug. Not anymore

I was able to control individual plug via the outdoor plug. One for block heater, another for holiday lights. Unfortunately, after a recent app update, no more add device for outdoor plug.

Irene3

Cannot log in or change password, need to fix this app.

Reasonable design with some rough edges

This app is essentially the same as the Govee Home app in functionality but has FAR fewer shortcomings.

I originally found this app somewhat clunky to use until I tried the absolutely objectionable Govee app. In comparison to that rolling disaster, this app is a breath of fresh air. I would have liked to see ALL functions integrated into one setup screen but the layout this app has is serviceable.

FOUR Stars.
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Poorly designed app

This app is essentially the same as the Govee Home app and has the same shortcomings.

I actively dislike the design of this app. Here’s a tip, developers: Put All Timer Functions Including Daily, Weekly, Hourly, Sunrise, Sunset, Auto Run On The Same Setup Screen. A user should NOT have to do timer functions in one section and Auto Run in another. They Are Both Timer Functions. Design accordingly and intelligently.

THREE Stars until a redesign of the UI is done.
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Cant log in

Cant log in, all continue buttons are greyed out and can’t be pressed

Astrological Function

Will not allow me to use the astrological function even though I have entered the time zone under settings.

White text on light green background? Are you simple?

This is a simple mistake they can fix with a simple option to set the color scheme . Simple

Works 80% of the time

Bought a 2 pack of plugs on clearence at Costco. Wanted to get smart plugs and use a security camera so I can turn off my 3d printer when I’m not home or in another part of the house and a print finishes. Most the time the plug turns off via the app’s remote but sometimes it’ll refuse to turn off when I click the button. There’s also times my prints are gonna finish while I sleep so I love being able to set a countdown to turn it off a little bit after it would finish as to make sure my estimated time on the printer is accurate or if it slips up I’m still ok
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Update 1.1.3!!!

I have many of these “smart” outlets I bought from Costco. They control many things I have like outdoor lights, seasonal decorations, a fountain pump and even a temperature controlled hummingbird feeder heater. The app functioned fine and has slowly evolved but this last update really screwed up adding new or accidentally removed devices.
This new update REQUIRES you to rename your wifi so that 5 and 2.4G are distinguishable with a 2.4 or 5 at the end of the name. That means all of your wifi connected items need to be reattached to your wifi.
Why is this not an OPTION if your Prime switches are having connections issues???
Making it mandatory is just so stupid and a pain.
I will no longer recommend this app or purchasing the Prime Wire devices.
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