Laundry Connect Pay vs Primus Laundry
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Laundry Connect Pay
Operate laundry machines in your community or campus with your smartphone. Start washers and dryers, track history, receive notifications, and access helpful guides. Eliminates the need for quarters or physical laundry cards.
- Smartphone laundry machine operation
- Machine status tracking
- Laundry completion notifications
- Transaction history
- Access to laundry tutorials
- Instant refunds
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LaundryConnectPay from Automatic Laundry is a feature rich app that allows you to operate the washers and dryers in your community or campus laundry room with your smart phone. Easy to set up and add value, start machines, track history, contact us, request service, access laundry tutorials and stain removal guides, live status of your washer or dryer, text or e-mail notifications when your laundry machine is done and more! Makes doing laundry easier and much more convenient than having to get quarters and having to carry around a laundry card – everything is right on your phone! The app also allows us to give you instant refunds. This app only works at communities and schools that have laundry rooms managed by Automatic Laundry with our LaundryConnectPay system installed. Check your laundry room signage for information and availability of LaundryConnectPay. Bluetooth is required to be on to recognize and start machines.
Primus Laundry
Manage laundry services directly from your smartphone. This app allows you to vend Primus machines at participating locations globally. Streamline your laundry routine with convenient mobile access.
- Mobile vending for Primus machines
- Global participation locations
- Convenient laundry management
- Pocket access to services
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Get ahead in laundry with the Primus Laundry app. Primus is now available right from your phone so you can vend Primus machines right from your pocket at any participating location worldwide. Download the app today and get started.
Screenshots
Verdict
The clearest difference is rating: Laundry Connect Pay at 4.6 against Primus Laundry's 3.7. Laundry Connect Pay also leads on ratings volume (6.4K vs 3) and iOS requirement (13.0 vs 16.6). Primus Laundry's advantage is update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Laundry Connect Pay holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: Laundry Connect Pay has 6.4K ratings behind it against 3, so its average is the more settled of the two.
Laundry Connect Pay ships an update every 3 months, Primus Laundry every 3 weeks. Both last shipped on November 11, 2026.
| Parameter | Laundry Connect Pay | Primus Laundry |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (6.4K ratings) — better | 3.7 (3 ratings) |
| Positive reviews | 72.5% of reviews | — |
| Number of ratings | 6.4K — better | 3 |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 33 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | Automatic Laundry Services Co., Inc. | Alliance Laundry Systems LLC |
Customer experience
Laundry Connect Pay
Primus Laundry
Bugs and requests
Laundry Connect Pay
Reported bugs
3 issues- Login issues and inability to recover account
- Inconsistent sync between app and machines
- Inability to get refunds for failed cycles
Requested features
3 requests- Allow multiple users on the same account
- Add option to enter custom dry time amount
- Provide real-time machine availability status
Primus Laundry
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Laundry Connect Pay
No in-app purchases
Primus Laundry
No in-app purchases
Questions
Is Laundry Connect Pay free?
Is Primus Laundry free?
Which has better reviews, Laundry Connect Pay or Primus Laundry?
Do Laundry Connect Pay or Primus Laundry have ads?
Which is updated more often, Laundry Connect Pay or Primus Laundry?
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