VHC Health vs Chartflow Agent

VHC Health is making health care as mobile as you are with its VHC Health app. Patients can access health information on a mobile device, anywhere and anytime – whenever it’s convenient for you. Additionally, with the MyVHC patient portal you can access the following:   - Test results: View lab results and standard ranges for each result. - Messages: View, create and reply to messages from your health care team. - Appointments: View or cancel upcoming appointments and read information about your previous appointments. - Health advisories: Notifications when it’s time for your annual physical, flu shot and other preventive care needs. - Health summary: View your medications, allergies, immunizations and current health concerns. - Proxy access: View health information for designated family members, including children. - Find my way: Navigate to your appointment and nearest parking garage on the VHC Health campus   For questions about using the VHC Health App: Email us at: vhcapp@vhchealth.org

Chartflow is an AI scribe built for licensed home-health clinicians — physical therapists, occupational therapists, speech-language pathologists, and nurses who document visits in the patient's home. Record the visit. Chartflow drafts the note. You review, edit, and sign. WHAT IT DRAFTS • SOAP visit notes and evaluations structured the way home-health charts are actually built — subjective, objective findings, assessment, goals, frequency and duration, discharge plan • OASIS-E items, drawn from what was said during the visit • Medication reconciliation • Diagnoses with ICD-10 coding • Discipline-aware templates for PT, OT, SLP, and nursing, across evaluations, follow-up visits, re-evaluations, and discharges HOW IT WORKS 1. Start a visit and tap record. Recording keeps running while you use other apps, so you can pull up the chart or the EHR mid-visit. 2. Speak naturally. Chartflow transcribes 18 languages and handles mid-sentence code-switching. 3. Review the draft. Every section is editable, expandable, and traceable back to the transcript. 4. Sign when it's right. Nothing is finalized until a licensed clinician signs it. BUILT FOR REVIEW, NOT AUTOPILOT Chartflow drafts; clinicians decide. Notes are marked as AI-generated drafts and require your clinical review before signature. A pre-signature chart review surfaces missing items, inconsistencies, and gaps while you are still in the home — but it never signs, and it never files anything on your behalf. PRIVACY AND SECURITY • Protected health information is encrypted in transit and at rest with customer-managed encryption keys • Business Associate Agreements are in place with our cloud and speech-to-text providers • Every access to patient data is written to an immutable audit log • Face ID app lock keeps patient information protected on your device • Analytics are off by default and opt-in BEFORE YOU RECORD Chartflow shows you exactly how visit audio is handled — including that it is processed by third-party AI services under HIPAA Business Associate Agreements — and asks you to acknowledge it before recording begins. Obtaining patient consent to record, as required by your state's law, remains your responsibility as the clinician. REQUIREMENTS Chartflow requires a Chartflow account with an active subscription, and is intended for use by licensed clinicians and the home-health agencies that employ them. It is not a consumer health or wellness app. Chartflow is a clinical documentation tool. It does not diagnose, treat, or provide medical advice, and it is not a substitute for professional clinical judgment.