Remote Eye vs ScheduleCtrl Phone

Wideum develops Remote Eye ®, an online see-what-I-see software for technical remote support. It’s the leading platform for video assistance compatible with smart glasses and smartphones. Remote Eye ® can efficiently connect field service operators with support departments by providing real-time video/audio of the problematic situation along with effective, helpful and user friendly tools to improve the technician-support communication channel. REMOTE EYE ® SPECIAL FEATURES - Unlimited calling. Unlimited minutes. - Unlimited minutes of recording and storage of video calls and files. - Online/Hotline personal support in less than 24 hours x 365 days. - Free training by non-presential means. - Supported languages: English, German, French, Chinese, Spanish, Italian, Japanese. - Customisation of the web platform and apps on mobile phones and glasses with customer’s logos and colours. - Creation, upload and management of customer's corporate accounts in App Store with the customized Remote Eye ® apps for mobiles. - On-premise installation available. - Integration into enterprise systems such as ERP or CRM.

ScheduleCTRL Phone brings your business phone system to your mobile device. Make and receive calls from your ScheduleCTRL business number, anywhere you go. COMPANION APP FOR SCHEDULECTRL This app is designed for ScheduleCTRL business users who want to handle customer calls directly from their smartphone. Connect your existing ScheduleCTRL account and start making calls in minutes. KEY FEATURES Business Calling • Make outbound calls using your business caller ID • Receive incoming calls to your ScheduleCTRL number • Crystal-clear VoIP audio quality Customer Recognition • See customer names when they call • View contact details during calls • Search your customer and provider database Call Notes • Add notes during or after calls • View previous call notes instantly • Keep your team informed Call History • Complete log of all calls • See call duration and timestamps • One-tap callback Never Miss a Call • Push notifications for incoming calls • Works in background and when phone is locked • Native call interface integration REQUIREMENTS • Active ScheduleCTRL subscription with Voice enabled • Staff or Admin role in your ScheduleCTRL account • Internet connection (WiFi or mobile data) ABOUT SCHEDULECTRL ScheduleCTRL is a complete business management platform for service businesses. This companion app extends your ScheduleCTRL phone system to your mobile device, so you can stay connected with customers wherever you are.