Very good app for remote service
It allows you to connect with a remote service technician just using your mobile
Great tool
Very useful tool for remote assistance.
Free
About
This platform enables real-time video assistance for technical support, connecting field operators with remote experts. It offers tools for improved communication and is compatible with smart glasses and smartphones.
✓Real-time video and audio connection
✓Smart glasses and smartphone compatibility
✓Unlimited video call recording and storage
✓Personalized online support
✓Multilingual support
✓Customizable branding
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What's New in Remote Eye
3.4.0
October 21, 2025
Bugs fixed
User reviews
Developer apps
FAQ
What is Remote Eye?
Remote Eye is a technical remote support platform that facilitates real-time video and audio communication between field service operators and support departments. It is designed to improve technician-support collaboration.
Is Remote Eye free to use?
Yes, Remote Eye is available for free. The application does not have any associated costs for its core functionality.
Does Remote Eye have ads?
No, Remote Eye does not contain advertisements. Users can expect an ad-free experience while utilizing its remote support features.
What devices are supported by Remote Eye?
Remote Eye is supported on iPhones and iPads. It is also compatible with smart glasses, expanding its utility for field service.
How often is Remote Eye updated?
The latest version of Remote Eye, 3.4.0, was last updated on October 21, 2025. Updates are released to improve functionality and reliability.
Can Remote Eye be customized?
Yes, Remote Eye offers customization options for the web platform and mobile apps. This includes incorporating customer logos and colors for branding.
What languages does Remote Eye support?
Remote Eye supports multiple languages, including English, German, French, Chinese, Spanish, Italian, and Japanese, making it accessible to a global user base.
Is on-premise installation available for Remote Eye?
Yes, an on-premise installation option is available for Remote Eye. This allows businesses to host the software within their own infrastructure.
