Comparison

Sprinklr vs NBS CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sprinklr

Manage enterprise customer experience functions like social media, marketing, and customer care from your mobile device. This app synchronizes directly with the Sprinklr platform, offering full governance and automation features on the go.

Highlights
  • Manage enterprise social accounts
  • Plan marketing calendars
  • Publish and engage with content
  • Manage workflows and approvals
  • Engage via monitoring dashboards
  • Manage advertising and assets
  • Provide customer service
Read full description

The iPhone/iPad companion to Sprinklr. Sprinklr is the world’s leading enterprise Customer Experience Management (CXM) solution. With the Sprinklr mobile app, you can manage your Social, Marketing, Advertising, Research, Commerce, and Care functions right from your phone. Since the app connects directly to the Sprinklr platform, all the information is immediately synchronized while you’re on the go. And, you can rest assured that the same permissions, governance, and automation features are supported on the app as well. Here are just a few things you can do from the iOS app : · Manage all of your enterprise social accounts · Plan your marketing calendar · Publish and engage with messages and content · Manage workflows, such as approvals, assignments, and queues · Engage via Monitoring Dashboards · Browse, upload or manage all of your assets · Manage your advertising · Review or create Listening and Reporting Dashboards · Provide customer service · Receive Mobile Notifications · Collaborate with your team … and more! Get started now!

About

NBS CRM

Features
Read full description

NBS CRM puts your entire workday on your phone. Check in, see what is due, move tasks forward, log your hours and keep every project visible. Built for teams that run their operations on Odoo, NBS CRM connects straight to your company's system so what you see on mobile is always what your team sees at the office. WHAT YOU CAN DO Start your day from Home Open the app to a live summary of your day: open tasks, work in progress, and what is due today. Check in with one tap, watch your hours tick up, take breaks, and check out when you are done. Quick actions put projects, tasks, timesheets and attendance a single tap away. Track attendance properly One-tap check in and check out with your work timer running live. Break tracking is built in, so paused time never lands in your worked hours. Your check-in location is recorded, and late check-ins are flagged clearly, so attendance records stay accurate without any manual paperwork. Stay on top of your tasks See every task assigned to you in one list, with stage, deadline, progress and logged-versus-planned hours at a glance. Overdue work is called out immediately. Open a task to read the full brief, see who else is on it, update the stage and log your time on the spot. See every project at a glance Browse the projects you belong to with completion percentage, task counts and overdue warnings on each card. Search by project or customer, and filter and group by stage, customer, manager or overdue status to find what you need fast. Drill into a project to see its task breakdown by stage and work through the list from there. Log timesheets in seconds Record hours against the right task and project as you go, with description and duration. Review your entries by day, week or month, filter what you are looking at, and edit past entries when something needs correcting. No more reconstructing your week from memory on a Friday afternoon. Raise and approve requests Submit change requests, bug fixes and AMC contract tasks from your phone, with full status tracking from new through approved to closed. Approvers can review and approve a request and turn it straight into a task, so nothing waits for someone to get back to their desk.

Screenshots

Sprinklr4 screens
NBS CRM3 screens

Verdict

The call

Sprinklr and NBS CRM are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
Sprinklr versus NBS CRM: the parameters behind the verdict, then further details
ParameterSprinklrNBS CRM
PriceFreeFree
Rating3.8 (219 ratings) — better—
Positive reviews39.0% of reviews—
Number of ratings219 — better—
Update frequencyEvery 5 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.013.0
Further details — not scored
Size171 MB26 MB
Age rating12+4+
DeveloperSprinklrNetilligence Business System LLC

Bugs and requests

Sprinklr

Reported bugs

18 issues
  • App is not mobile friendly
  • Overlapping components
  • Doesn't post videos with ease
  • Restricts video aspect ratios
  • Posts sometimes fail to publish
Show 13 more
  • Approve button disappears
  • Can't funnel to see approvals
  • Approval count inaccurate
  • App crashes frequently
  • Crashes all the time
  • Posts via Sprinklr not visible in FB ads manager
  • Crashes on startup
  • Things do not load properly
  • Unnecessary extra step to confirm date
  • Rendering on iPad doesn't work
  • Not compatible with iPad
  • Notifications not timely or accurate
  • Lacks real-time updates for messages/approvals

Requested features

15 requests
  • Widget for the app
  • More options in asset management (editing thumbnails)
  • Dark Mode for iOS and iPadOS
  • Deeper information in stats
  • Select multiple social channels while posting
Show 10 more
  • Easier access to asset library photos
  • Publishing of IG carousels
  • Publishing of stories
  • Editing of posts
  • Indicator for approved posts
  • Easier to use editorial calendar
  • Schedule same message for different networks
  • Sound notifications for alerts
  • Real-time updates and notifications for messages/approvals
  • Access to Settings

NBS CRM

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Sprinklr

No in-app purchases

None

NBS CRM

No in-app purchases

Questions

Is Sprinklr free?
Sprinklr is free to download, with no in-app purchases.
Is NBS CRM free?
NBS CRM is free to download, with no in-app purchases.
Do Sprinklr or NBS CRM have ads?
Neither Sprinklr nor NBS CRM shows ads.

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