Comparison

PFI Helpdesk vs PHF

Price, ratings, monetisation and update history for both apps, side by side β€” with what reviewers say about each.

Head to head
About

PFI Helpdesk

Report facility issues to service partners to help maintain optimal conditions. Users can log problems with specific locations, describe them, assign priority, and optionally attach photos. This app is for invited users of specific PFI contracts only.

Highlights
  • Report facility issues
  • Log issues with location
  • Describe problem details
  • Assign priority codes
  • Attach photos to reports
  • Submit issue reports
Features
Read full description

Helpdesk open to users of specific PFI contracts. Install only where invited to do so - restricted use. Help keep the facilities in the best possible condition by reporting any issues you come across to our service partners: Register as a user When you spot an issue with the facilities, log it with the helpdesk Provide the location (please be specific) Describe the issue Select a priority code Take a picture with your phone (optional) Click β€œsubmit” You have just helped improve the environment for all staff, building users, and visitors. Thank you!

About

PHF

Read full description

A free voice recorder app for PHF clients which allows dictation to be sent securely. Fully GDPR-compliant with password encryption features. Free yourself from the office – record and send from any location using a mobile device. No need to use a digital tape recorder again. Internet access required. An intuitive easy-to-use interface. Key features. Record, Pause, Insert, Overwrite, Rewind, Fast-Forward Rename and Priority Options Submit encrypted sound file File Status live updates – Not Sent, Sending, Sent, Being Transcribed, Completed PLEASE NOTE: This app will only function with a PHF login name and password. PHF are the UK's leading provider of practice management software and services. Focusing on delivering efficient customer focused support for your patients our comprehensive suite of services ensure the smoothest running of your private practice. Utilising bespoke in house software solutions we trully have a software product or service to meet your practice needs and the flexibility to develop to the moving demands of the sector. Based in Nottingham we have been servicing the healthcare sector since 2004 and have created a "best of breed" service proposition.

Screenshots

PFI Helpdesk4 screens
PHF4 screens

Verdict

The call

The clearest difference is update cadence: PFI Helpdesk at every 5 weeks against PHF's every 5 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS

CostPrice Β· In-app purchases Β· Ads Β· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

PFI Helpdesk ships an update every 5 weeks, PHF every 5 months. The most recent releases landed on July 31, 2026 and September 4, 2026 respectively.

Scorecard1 real difference Β· 7 level
PFI Helpdesk versus PHF: the parameters behind the verdict, then further details
ParameterPFI HelpdeskPHF
PriceFreeFree
Positive reviews0.0% of reviewsβ€”
Update frequencyEvery 5 weeks β€” betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeβ€”
DevicesiPhone, iPodiPhone, iPad, iPod β€” better
Requires iOS15.114.0 β€” better
Further details β€” not scored
Size26 MB11 MB
Age rating4+4+
DeveloperP2G LLPWeType LTD

In-app purchases

None

PFI Helpdesk

No in-app purchases

None

PHF

No in-app purchases

Questions

Is PFI Helpdesk free?
PFI Helpdesk is free to download, with no in-app purchases.
Is PHF free?
PHF is free to download, with no in-app purchases.
Do PFI Helpdesk or PHF have ads?
Neither PFI Helpdesk nor PHF shows ads.
Which is updated more often, PFI Helpdesk or PHF?
PFI Helpdesk ships an update every 5 weeks, and PHF every 5 months. Most recently, PFI Helpdesk was updated on July 31, 2026 and PHF on September 4, 2026.

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