PFI Helpdesk vs PHF
Price, ratings, monetisation and update history for both apps, side by side β with what reviewers say about each.
PFI Helpdesk
Report facility issues to service partners to help maintain optimal conditions. Users can log problems with specific locations, describe them, assign priority, and optionally attach photos. This app is for invited users of specific PFI contracts only.
- Report facility issues
- Log issues with location
- Describe problem details
- Assign priority codes
- Attach photos to reports
- Submit issue reports
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Helpdesk open to users of specific PFI contracts. Install only where invited to do so - restricted use. Help keep the facilities in the best possible condition by reporting any issues you come across to our service partners: Register as a user When you spot an issue with the facilities, log it with the helpdesk Provide the location (please be specific) Describe the issue Select a priority code Take a picture with your phone (optional) Click βsubmitβ You have just helped improve the environment for all staff, building users, and visitors. Thank you!
PHF
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A free voice recorder app for PHF clients which allows dictation to be sent securely. Fully GDPR-compliant with password encryption features. Free yourself from the office β record and send from any location using a mobile device. No need to use a digital tape recorder again. Internet access required. An intuitive easy-to-use interface. Key features. Record, Pause, Insert, Overwrite, Rewind, Fast-Forward Rename and Priority Options Submit encrypted sound file File Status live updates β Not Sent, Sending, Sent, Being Transcribed, Completed PLEASE NOTE: This app will only function with a PHF login name and password. PHF are the UK's leading provider of practice management software and services. Focusing on delivering efficient customer focused support for your patients our comprehensive suite of services ensure the smoothest running of your private practice. Utilising bespoke in house software solutions we trully have a software product or service to meet your practice needs and the flexibility to develop to the moving demands of the sector. Based in Nottingham we have been servicing the healthcare sector since 2004 and have created a "best of breed" service proposition.
Screenshots
Verdict
The clearest difference is update cadence: PFI Helpdesk at every 5 weeks against PHF's every 5 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PFI Helpdesk ships an update every 5 weeks, PHF every 5 months. The most recent releases landed on July 31, 2026 and September 4, 2026 respectively.
| Parameter | PFI Helpdesk | PHF |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | β |
| Update frequency | Every 5 weeks β better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | β |
| Devices | iPhone, iPod | iPhone, iPad, iPod β better |
| Requires iOS | 15.1 | 14.0 β better |
| Further details β not scored | ||
| Size | 26 MB | 11 MB |
| Age rating | 4+ | 4+ |
| Developer | P2G LLP | WeType LTD |
In-app purchases
PFI Helpdesk
No in-app purchases
PHF
No in-app purchases









