Neptune 360 Mobile vs Hancock MINT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Neptune 360 Mobile
This app allows field personnel to collect and analyze meter reading data on-site. It provides immediate insights into usage patterns, identifies potential leaks, and helps improve customer service by enabling faster, more informed responses during site visits.
- On-site meter reading data collection
- Real-time data analysis
- Leak and reverse flow identification
- Customer water usage graphing
- E-Coder alert display
- Hourly interval data (96 days)
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ANALYZE AND PRESENT DATA AT THE SOURCE Simplify the collection of meter reading data and turn it into actionable information with the Neptune 360 Mobile™ app. This app enables your personnel to make the most of their time while in the field, providing on-the-spot analysis and presentment capabilities. Part of the enhanced Neptune 360®, Neptune 360 Mobile™ leverages the detailed, accurate metering data from the E-Coder® absolute encoder register. Analyze that metering data at the source to improve your customer service as well as identify leaks and reverse flow. AUTOMATE AND OPTIMIZE YOUR FIELD OPERATIONS Neptune makes it easy for your utility to optimize workforce and operational efficiency. Running on any common phone or tablet, Neptune 360 Mobile™ enables your field techs to collect detailed data logging information when needed during on-site customer visits. They can immediately generate graphs of a customer’s water usage patterns to show exactly when they used more water than usual or when a probable continuous leak began somewhere in their house. The graphs also provide all E-Coder® alerts to further aid in troubleshooting usage anomalies. Our Neptune 360 Mobile™ app is easy to install and use, and immediately puts AMI functionality literally in the palm of your hand – including 96 days of hourly interval data as well as flags for leaks, tamper, and reverse flow straight from the meter. PROVIDE PROACTIVE, CONFIDENT CUSTOMER SERVICE The Neptune 360 Mobile™ app helps your utility save time and money, especially when it comes to saving truck rolls by allowing faster response in the field. It puts the power of Neptune’s E-Coder® technology and advanced analysis into more of your utility personnel’s hands. With simplified access through the app to accurate, timely information, your personnel can take care of a customer’s water-related issue or answer a question then and there, in a single site visit. Quickly, easily, and confidently, they can inform customers of high water consumption and identify leaks and other problems much earlier, cutting weeks and possibly months in the discovery and saving customers a great deal of money in the process. All this proactivity can head off high bill complaints, reduce delinquent payments, and eliminate write-offs.
Hancock MINT
This app streamlines energy efficiency audits and proposal generation for commercial buildings. It allows for instant recording of existing conditions and proposed replacements, with customizable inventory and pricing. The app supports offline operation and securely syncs data to the cloud for team access.
- ASHRAE Level 1, 2, 3 Building Assessment
- Automated Measures and Recommendations
- Customizable Company Libraries
- Cloud Sync with Central Office Portal
- Energy Modeling
- Offline Operation for Audits
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Hancock Mint is the only mobile application that supports complete ASHRAE Level 2 audit and proposal on site and offline. With MINT, you are able to instantly record existing conditions and proposed replacements. With a simple-to-use record of inventory, pricing and content are easily customized for each company for any type of energy efficiency product. Mint can even recommend measures. Mint provides a dramatically shorter time from site assessment to proposal. All of your data is securely stored in the cloud, and available to your team before you get back to the office. * Full ASHRAE Level l,ll, lll Building Assessment * Measures and Recommendations Automated * Libraries Customized for Your Company * Sync with Cloud Portal for Your Central Office * Easily Integrate with Existing Systems * Energy Modeling Collect accurate onsite data across a diverse set of commercial building measures, analyze the cost and savings data, make real-time Energy Conservation Measure retrofit proposals based on your company’s price list and libraries, and it is all accessible by the central office. The only residential energy audit where the entire energy model and customer education reporting operate offline as a standalone mobile app. Lighting, ASHRAE Levels 1 & 2 Energy Audits Reduce the complexity of energy retrofits. Energy audit offline, on any building type using any type of mobile tablet. Pre-populated with thousands of library items, the app proposes computer generated energy savings recommendations. Once collected, the data syncs with the cloud, facilitating instant collaboration across multiple users in real time. Digital Incentive Applications in One-click The Hancock Energy Energy Efficiency Cloud's Incentives Center transforms your building site assessments into utility incentive applications. Customize incentives, measures and product lists and self-configure data collection to get a tailor-made mobile app for any type of energy efficiency initiative.
Screenshots
Verdict
Neptune 360 Mobile and Hancock MINT are too close to call on the numbers: across 9 compared parameters — price, rating, ratings volume and update cadence among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hancock MINT holds the better App Store score, 2.9 against 2.7. Both are backed by a comparable volume of ratings — 24 and 14 respectively.
Neptune 360 Mobile ships an update every 4 months, Hancock MINT every 2 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Neptune 360 Mobile | Hancock MINT |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (24 ratings) | 2.9 (14 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 24 — better | 14 |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 — better | 18.7.9 |
| Further details — not scored | ||
| Size | 239 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Neptune Technology Group | Hancock Software, Inc. |
Customer experience
Neptune 360 Mobile
Hancock MINT
In-app purchases
Neptune 360 Mobile
No in-app purchases
Hancock MINT
No in-app purchases
Questions
Is Neptune 360 Mobile free?
Is Hancock MINT free?
Which has better reviews, Neptune 360 Mobile or Hancock MINT?
Do Neptune 360 Mobile or Hancock MINT have ads?
Which is updated more often, Neptune 360 Mobile or Hancock MINT?
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