Neptune 360 Mobile

Neptune 360 Mobile

by Neptune Technology Group, Inc.

21 ratings
10 reviews
Free

Details

  • Released
  • Updated
  • October 20, 2018
  • March 6, 2026

Features

Neptune 360 Mobile screenshot #1 for iPhone
Neptune 360 Mobile screenshot #2 for iPhone
Neptune 360 Mobile screenshot #3 for iPhone
Neptune 360 Mobile screenshot #4 for iPhone
Neptune 360 Mobile screenshot #5 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

This app allows field personnel to collect and analyze meter reading data on-site. It provides immediate insights into usage patterns, identifies potential leaks, and helps improve customer service by enabling faster, more informed responses during site visits.

On-site meter reading data collection
Real-time data analysis
Leak and reverse flow identification
Customer water usage graphing
E-Coder alert display
Hourly interval data (96 days)
Show original description

What's New in Neptune 360 Mobile

2.0.2

March 6, 2026

This release focuses on new enhancements and critical bug fixes to provide a more stable and reliable mobile experience.

User reviews

Meter services

Absolutely terrible app. I can be in the field and have to close the app restart several times making the job more difficult than need be and time consuming

App crashing more with new update

It seems that with every new update (and they happen at least once a week). There’s new problems. For such a reputable and professional corporation you’d think something as simple as an app shouldn’t be so hard to keep in working order.

Crashing

App needs to stop crashing every two hours! Was great until about last year sometime then stared crashing on regular basis

Logs out constantly

It’s logs me out of the app every time I change a screen. Very annoying. Also crashes a few times a day.

CRASH

app crashes constantly!

Developer apps

FAQ

What is Neptune 360 Mobile used for?

Neptune 360 Mobile is used by utility personnel to collect and analyze meter reading data directly in the field. It helps identify leaks, track water usage patterns, and improve customer service by providing immediate insights.

What kind of data can Neptune 360 Mobile access?

The app leverages data from Neptune's E-Coder absolute encoder register, providing up to 96 days of hourly interval data. It also displays flags for leaks, tamper, and reverse flow directly from the meter.

Can Neptune 360 Mobile help identify water leaks?

Yes, Neptune 360 Mobile is designed to identify leaks and reverse flow. It can generate graphs of customer water usage patterns that highlight when unusual consumption or probable continuous leaks began.

What devices can Neptune 360 Mobile run on?

Neptune 360 Mobile is designed to run on common phones and tablets, including iPhones, iPads, and iPods.

How often is Neptune 360 Mobile updated?

The latest version of Neptune 360 Mobile is 2.0.2, which was last updated on March 6, 2026. Specific update frequency details are not provided, but this indicates recent development.

What is the age rating for Neptune 360 Mobile?

Neptune 360 Mobile has an age rating of 4+, making it suitable for a wide range of users.

Does Neptune 360 Mobile have ads?

No, Neptune 360 Mobile does not contain advertisements. The app is free to download and use without any ad interruptions.

What is the user feedback on Neptune 360 Mobile?

Neptune 360 Mobile has an average rating of 2.9 stars from 21 ratings. This suggests mixed user sentiment, with some users finding value and others experiencing issues.