irth UtiliSphere vs Neptune 360 Mobile

Software for 811 One Call Ticket Management that maximize growth and performance for people, work and assets for the Oil & Gas, Energy, Telecom and Utilities companies. Cloud-based and mobile-ready, irth UtiliSphere automates workforce management and field operations around custom workflows that integrate into back-end systems. UTILISPHERE BENEFITS • Automated 811 One Call ticket management - Electronically receive, respond to and resolve excavation requests in an automated fashion. • Increase employee and asset performance - Make sure your business-critical employees are always at peak performance and assets are fully utilized. • Gain unprecedented operational insights - Get increased visibility into operational performance to maximize business benefits. • Improve process efficiencies - Eliminate redundant steps and trim wasted time with more direct communication and workforce collaboration. • Streamline workflows and operations - Automate process flows and work routines based on custom business logic that you define. • Gain insight from your data - Advanced executive-level reporting and analytics provide you with insights for critical decision-making. UTILISPHERE FEATURES 811 One-Call Ticket Management UtiliSphere has the premier, leading one-call ticket management solution in the industry. Using UtiliSphere, organizations can electronically receive, respond to and resolve excavation requests. Includes customizable rules for automatic ticket routing and dispatching and one call ticket screening with facility and responsibility area mapping. Other features include automated One Call positive response to the one call center, utility company, locator and excavator via email, voice, fax or manual call and the ability to accurately and comprehensively pinpoint dig sites on a map. Customizable Form Designer Our unique form designer empowers customizable, DIY digital form design in a collaborative, easy to use, test and publish environment. Forms can be designed with advanced functions like dynamic contextual intelligence, multiple field types, advanced nesting, tracking, auditing, alerts, triggers, calculations, data inputs, validation and verification. Work and Asset Mapping UtiliSphere gives you the ability to dynamically map your assets as well as where and when work is scheduled and/or completed. With pinpoint accuracy, our maps display street and satellite with ERSI map layers. Layers can be activated with various assets — and maps can be leveraged to define workforce responsibility, measure distances, search for assets/locations, auto-suggest related work items, view worker’s locations in real time, see work in progress and many more advanced functions. Configurable Process Automation Designer Using UtiliSphere, entire work processes can be completely customized, automated and enforced. This includes automatic work dispatch (individuals or groups) based on triggered, scheduled or timed events; advanced if/then actions and rules based on system conditions; and recurring workforce notifications. In addition, workforce automation can be extended to third parties and contractors. Customized Scheduling and Routing UtiliSphere has the ability to schedule and optimize routes to job sites with automated routing or manual overrides — including the ability to take into account average time on a job site and travel time. This allows organizations to better plan jobs, communicate arrival times to customers or site managers, provide notices and alerts and develop advanced schedules. Reporting and Analytics UtiliSphere provides Reporting and Analytics with the opportunities to drill down into every aspect of your business and create custom DIY reports with visually rich charts, graphs and complex data comparisons. Information can also be viewed on a map, exported to multiple file formats and indexed by time, work type, work cluster and more.

ANALYZE AND PRESENT DATA AT THE SOURCE Simplify the collection of meter reading data and turn it into actionable information with the Neptune 360 Mobile™ app. This app enables your personnel to make the most of their time while in the field, providing on-the-spot analysis and presentment capabilities. Part of the enhanced Neptune 360®, Neptune 360 Mobile™ leverages the detailed, accurate metering data from the E-Coder® absolute encoder register. Analyze that metering data at the source to improve your customer service as well as identify leaks and reverse flow. AUTOMATE AND OPTIMIZE YOUR FIELD OPERATIONS Neptune makes it easy for your utility to optimize workforce and operational efficiency. Running on any common phone or tablet, Neptune 360 Mobile™ enables your field techs to collect detailed data logging information when needed during on-site customer visits. They can immediately generate graphs of a customer’s water usage patterns to show exactly when they used more water than usual or when a probable continuous leak began somewhere in their house. The graphs also provide all E-Coder® alerts to further aid in troubleshooting usage anomalies. Our Neptune 360 Mobile™ app is easy to install and use, and immediately puts AMI functionality literally in the palm of your hand – including 96 days of hourly interval data as well as flags for leaks, tamper, and reverse flow straight from the meter. PROVIDE PROACTIVE, CONFIDENT CUSTOMER SERVICE The Neptune 360 Mobile™ app helps your utility save time and money, especially when it comes to saving truck rolls by allowing faster response in the field. It puts the power of Neptune’s E-Coder® technology and advanced analysis into more of your utility personnel’s hands. With simplified access through the app to accurate, timely information, your personnel can take care of a customer’s water-related issue or answer a question then and there, in a single site visit. Quickly, easily, and confidently, they can inform customers of high water consumption and identify leaks and other problems much earlier, cutting weeks and possibly months in the discovery and saving customers a great deal of money in the process. All this proactivity can head off high bill complaints, reduce delinquent payments, and eliminate write-offs.