irth UtiliSphere vs Itron Field Tools

Software for 811 One Call Ticket Management that maximize growth and performance for people, work and assets for the Oil & Gas, Energy, Telecom and Utilities companies. Cloud-based and mobile-ready, irth UtiliSphere automates workforce management and field operations around custom workflows that integrate into back-end systems. UTILISPHERE BENEFITS • Automated 811 One Call ticket management - Electronically receive, respond to and resolve excavation requests in an automated fashion. • Increase employee and asset performance - Make sure your business-critical employees are always at peak performance and assets are fully utilized. • Gain unprecedented operational insights - Get increased visibility into operational performance to maximize business benefits. • Improve process efficiencies - Eliminate redundant steps and trim wasted time with more direct communication and workforce collaboration. • Streamline workflows and operations - Automate process flows and work routines based on custom business logic that you define. • Gain insight from your data - Advanced executive-level reporting and analytics provide you with insights for critical decision-making. UTILISPHERE FEATURES 811 One-Call Ticket Management UtiliSphere has the premier, leading one-call ticket management solution in the industry. Using UtiliSphere, organizations can electronically receive, respond to and resolve excavation requests. Includes customizable rules for automatic ticket routing and dispatching and one call ticket screening with facility and responsibility area mapping. Other features include automated One Call positive response to the one call center, utility company, locator and excavator via email, voice, fax or manual call and the ability to accurately and comprehensively pinpoint dig sites on a map. Customizable Form Designer Our unique form designer empowers customizable, DIY digital form design in a collaborative, easy to use, test and publish environment. Forms can be designed with advanced functions like dynamic contextual intelligence, multiple field types, advanced nesting, tracking, auditing, alerts, triggers, calculations, data inputs, validation and verification. Work and Asset Mapping UtiliSphere gives you the ability to dynamically map your assets as well as where and when work is scheduled and/or completed. With pinpoint accuracy, our maps display street and satellite with ERSI map layers. Layers can be activated with various assets — and maps can be leveraged to define workforce responsibility, measure distances, search for assets/locations, auto-suggest related work items, view worker’s locations in real time, see work in progress and many more advanced functions. Configurable Process Automation Designer Using UtiliSphere, entire work processes can be completely customized, automated and enforced. This includes automatic work dispatch (individuals or groups) based on triggered, scheduled or timed events; advanced if/then actions and rules based on system conditions; and recurring workforce notifications. In addition, workforce automation can be extended to third parties and contractors. Customized Scheduling and Routing UtiliSphere has the ability to schedule and optimize routes to job sites with automated routing or manual overrides — including the ability to take into account average time on a job site and travel time. This allows organizations to better plan jobs, communicate arrival times to customers or site managers, provide notices and alerts and develop advanced schedules. Reporting and Analytics UtiliSphere provides Reporting and Analytics with the opportunities to drill down into every aspect of your business and create custom DIY reports with visually rich charts, graphs and complex data comparisons. Information can also be viewed on a map, exported to multiple file formats and indexed by time, work type, work cluster and more.

Field Tools ERT and Meter Configuration Accuracy for Reliable Data Collection FIELD TOOLS v3.2 - August 2026 Field Tools is an Itron app built on decades of programmable metering experience in the gas and water utility markets. Field Tools ensures Itron ERTs are configured correctly, allowing a utility to properly bill consumers and analyze meter data with a mobile or head-end system. Field Tools is designed to improve the efficiency of today’s field worker when installing, programming and checking Itron ERTs. Built on the Itron Mobile foundation, Field Tools enables the use of smartphones and tablets to perform various field tasks related to managing utility meter data collection hardware. Field Tools includes features such as: • Configuring device telemetry parameters • Configuring communication modes • Changing from mobile to network mode • Validating network configuration • Reading Tampers • Checking meter configurations • High Speed Firmware download on select devices • Extracting Interval Data • Intelis meter Valve Commands • Cellular Network Coverage Validation Flexibility Field Tools is designed to run on smartphones and tablets allowing a Utility to choose the best and most affordable device for each employee, and working alongside other apps reducing the number of mobile devices carried by a field worker. Connected The mobile field worker can synchronize new configurations throughout the day using any Internet connection (cellular, Wi-Fi, or Ethernet) from anywhere: at home, in the office, or in the field. Programming Field Tools connects to a designated head-end cloud server to retrieve customer-specific meter configurations needed to accurately program ERTs and meters in the field. Validation Field Tools provides the field worker and utility with the comfort and satisfaction that billing will be accurate. Network-Attach Field Tools enables a smooth transition of ERTs and meters from mobile to network modes, in addition to validating network attach information after an ERT or meter has associated with a network. Itron Wireless Communications Modules Field Tools uses the compact Itron Mobile Radio that uses Bluetooth® to connect to the Field Tools app on a variety of mobile devices. Itron radios support Wakeup and Bubble Up ERTs. Supported Itron Radios: IMR, IMR2, IMR-FT Supported ERTs: 40G/GB, 50W, 60W, 60WP, 100G, 100W, OpenWay Riva 500G, 500W and Intelis Gas meters, Gen5 500G, 500W and Intelis Gas meters, Cellular 500G and 500W ERT Modules, and Solar Battery Access Points (SBAP) Supported Feature Set: Read, Check, Program, Switch to Network mode, Switch to Mobile mode and more Itron continually works to add more ERTs and features to Field Tools. ABOUT ITRON Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com. Itron® and OpenWay® are registered trademarks of Itron, Inc. All third-party trademarks are property of their respective owners and any usage herein does not suggest or imply any relationship between Itron and the third party unless expressly stated.