Free
In-App Purchases

Details

  • Released
  • Updated
  • December 6, 2017
  • November 13, 2023

Features

NGO screenshot #1 for iPhone
NGO screenshot #2 for iPhone
NGO screenshot #3 for iPhone
iphone
ipad
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About

This app simplifies meter reading data collection and analysis in the field. It provides on-the-spot insights into water usage patterns, leak detection, and reverse flow, improving customer service and operational efficiency for utilities.

On-site meter data collection
Real-time data analysis
Leak and reverse flow detection
Customer water usage graphing
AMI functionality in hand
Troubleshooting usage anomalies
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What's New in NGO

1.7.231010

November 13, 2023

This version includes updates required by Apple to support iOS 16. In-App purchases are no longer offered. All app features will be available with a valid Neptune customer number and license key.

More
4

In-App Purchases

$9.99

Data Log

Enables Data Log retrieval, graphing, and share functionality

User reviews

Resets sets after a minute

App automatically shuts off and resets and loses all information after a minute outside of the app, it’s helpful to have it run as long as we need it to, if we have to go to a different screen. App hasn’t been updated in three years according to the analytics in the store, no update is due on current app. This is the same on both the phone and iPad
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Needs work

Start button needs to be bigger and more away from the corner. Doesn’t always recognize when you press it. It really should be on the right side. You should only have to enter the rf number once to perform logging or reading. Why should I have to do it twice. Make it more user friendly.

Purchase

I’ve paid for an upgrade and now It’s not recognizing it and wants more money.

Crashing

Has been crashing all day September 23

Ripoff

Not only do you pay extra to use some of the basic features of the app such as data logging , but the stupid thing doesn't work if your device doesn't have iOS 10!

Developer apps

FAQ

What is NGO used for?

NGO is used by utility personnel to collect and analyze meter reading data directly in the field. It helps identify leaks, reverse flow, and provides insights into customer water usage patterns.

What devices does NGO support?

NGO is designed to run on common iOS phones and tablets, including iPhones and iPads.

How often is NGO updated?

The latest version of NGO is 1.7.231010, and it was last updated on November 13, 2023, indicating regular updates.

What is the age rating for NGO?

NGO has an age rating of 4+, making it suitable for a wide range of users.

What data can NGO provide from meters?

NGO can provide up to 96 days of hourly interval data, along with flags for leaks, tamper, and reverse flow directly from the meter.

Does NGO have ads?

No, NGO does not contain advertisements, as indicated by the absence of an 'hasAds' flag.

How does NGO help with customer service?

NGO allows field personnel to provide immediate on-site analysis and present data to customers, helping to resolve water-related issues and answer questions during a single visit.

What is the user rating for NGO?

NGO has a user rating of 2.1 stars based on 7 ratings, suggesting potential areas for improvement based on user feedback.