Serage vs Paxton Installer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Serage
This surveillance software enables live video streaming, recording, and playback. It supports remote playback, snapshots, and PTZ control for comprehensive monitoring.
- Live video stream
- Video record and playback
- Video remote playback
- Snapshots
- PTZ control
- Apple Push Notification service support
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Serage is a surveillance software, which support Apple Push Notification service, support live video stream, video record and playback, video remote playback, snapshots and PTZ control, etc.
Paxton Installer
This app provides professional installers with quick access to product information, news, and troubleshooting tools for security solutions. It also features a rewards program for scanning installed products to earn points and increase partner status.
- Paxton Rewards Program
- Product information lookup
- Latest news updates
- Troubleshooting knowledge base
- Distributor locator
- Contact support information
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Paxton is a market leader in Access Control and building security solutions. The Installer App has been designed with our global network of professional installers in mind. In addition to a brand new Paxton Reward program, it provides quick and easy access to a wealth of product information including instructions, data sheets, applications notes, videos, news as well as introducing some handy new tools to make the installation of Paxton products even easier. Here's a list of some of the features you'll have access to when using the app: • NEW Paxton Rewards Program – Scan your Paxton products as you install them to earn points, increase your Paxton Partner status and then spend those points on Paxton products and other branded merchandise. • Product Info - Quickly locate the latest product information by either scanning the bar code, browsing using our quick search tool or entering the serial number or product description. • News - Stay up to date on the latest Paxton news. From new product releases to popular integrations you’ll see it here first! • Knowledge base - Search through our comprehensive knowledge base designed to help you troubleshoot common problems onsite. • Contact Us - We have a world class support team waiting to take your call, so if you can't find what you're looking for in the app, use this tool to find the contact information for your region. • Distributors - Paxton products are sold through a global network of market leading distributors. Use this tool to quickly identify the distributors we sell through within your region.
Screenshots
Verdict
The clearest difference is review sentiment: Paxton Installer at 100% against Serage's 38%. Paxton Installer also leads on update cadence (every 6 weeks vs every 8 months) and ratings volume (54 vs 3). Serage's advantage is rating (5.0 vs 4.8) and iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Serage holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Paxton Installer has 54 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 38% of Serage's written reviews are positive against 100% of Paxton Installer's, so the app with the better star average is not the one people write more warmly about.
Serage ships an update every 8 months, Paxton Installer every 6 weeks. The most recent releases landed on October 15, 2026 and October 12, 2026 respectively.
| Parameter | Serage | Paxton Installer |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | 4.8 (54 ratings) |
| Positive reviews | 38.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 3 | 54 — better |
| Update frequency | Every 8 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 128 MB | 357 MB |
| Age rating | 4+ | 4+ |
| Developer | gets security | Paxton Access Ltd |
Customer experience
Serage
Paxton Installer
Bugs and requests
Serage
Reported bugs
23 issues- Fails to launch or freezes on iPhone.
- Rarely loads when launched, very poor performance.
- One camera loads, then freezes or goes offline when switching.
- Only wife can access the app after reinstallation.
- Live picture blacks out after several seconds.
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- Sound is terrible, with background noise and missed words.
- Slow initial loading speed for cameras.
- Crushes and goes off on mobile app, unable to see live or play recorded video.
- Mobile phone not working with the app.
- Footage recorded on phone never loads.
- Live video takes very long to load and display time is very less.
- App freezes and cuts off, cannot log in sometimes.
- Picture doesn't always load, sometimes freezes.
- Always offline and never seems to work.
- App doesn't work with mobile data, only WiFi.
- Lags, needs updating, slow and keeps disconnecting.
- Shows recording of the previous day, needs to be looked into.
- No facility to pick up motion on footage.
- When playing back, no ability to enter time, have to scroll from midnight.
- If app remains open in background, all cameras show offline.
- View fast forward/rewind function doesn't work.
- App doesn't show more than 1 day of recording.
- Works intermittently at best, very unreliable.
Requested features
9 requests- How to examine previous recordings at a fast pace?
- Need more user guide info, specifically how to snip a recording.
- Ability to pick up motion on footage to narrow down search.
- Ability to enter time when playing back recordings.
- Fix the issue where the app shows all cameras offline after being open in the background.
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- Improve numberplate recognition clarity.
- Provide a way to prevent the weekly wizard update from showing.
- Add a help or FAQ link within the app for saving/downloading video.
- Improve remote access reliability.
Paxton Installer
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Serage
No in-app purchases
Paxton Installer
No in-app purchases
Questions
Is Serage free?
Is Paxton Installer free?
Which has better reviews, Serage or Paxton Installer?
Do Serage or Paxton Installer have ads?
Which is updated more often, Serage or Paxton Installer?
Other comparisons
