globalORE vs ServiceDesk360

The globalORE app provides real-time ‘trading’ and ‘view only’ access to our global industry leading multilateral digital over-the-counter B2B marketplace for physical commodities trading and price discovery. ABOUT globalORE: Founded and utilised by global industry leaders from the mining, steel manufacturing and physical commodities trading sectors, globalORE offers a range of innovative trading, price discovery and related compliance solutions tailored to assist industrial raw materials buyers and sellers from the real economy to navigate the challenges of doing business in the 21st century. – Centralised Trade Execution Venue – underpinned by ‘best in class’ technology – Active Trading Community – 100+ leading steel mills, commodity traders and mining companies – Pre-defined OTC Trading Terms – flexible; comprehensive; widely understood and accepted – Independent Management – 40+ years multi-sector physical commodities experience – >170 million tonnes of ore traded and shipped since inception – physical iron ore fines and lump; single shipment ‘spot’ and multi-cargo ‘strip’ basis All prices quoted via our Marketplace: − represent ‘firm’ tradable real-time Bids and Offers; − for internationally recognized physical raw materials brands, qualities and origins; − which are final and binding from the moment executed on-screen; − reflecting actual transactions entered into and prices paid by industrial raw material buyers and sellers in the real economy. Headquartered in Singapore, and founded with the aim of improving credibility, representativeness and robustness of journalistic reference price reporting, our market generated data underpins some of today’s most widely referenced north Asian commodity pricing benchmarks.

Welcome to ServiceDesk360, your all-in-one mobile app to revolutionize customer support and streamline your helpdesk operations! Elevate your service delivery with a powerful and intuitive platform designed to enhance communication, resolve issues efficiently, and keep your customers satisfied. Key Features: Ticketing Made Easy: Create, manage, and prioritize support tickets effortlessly. Our intuitive ticketing system ensures that no customer request goes unnoticed. Multi-Channel Support: Reach your customers wherever they are. ServiceDesk360 integrates seamlessly with email, and web portals providing a unified interface for streamlined communication. Automation and Workflows: Save time and boost productivity with customizable automation rules and workflows. Let ServiceDesk Pro handle routine tasks, allowing your team to focus on more complex customer issues. Analytics and Reporting: Gain valuable insights into your support performance. Track key metrics, analyze trends, and make data-driven decisions to continuously improve your service quality. Customization Options: Tailor ServiceDesk360 to fit your unique needs. Customize ticket forms, workflows, and branding to create a personalized support environment. Whether you're a small business or an enterprise, ServiceDesk360 scales to meet your requirements. Elevate your customer support game and leave a lasting impression on your clients with ServiceDesk360 - Your Ultimate Service Desk Solution!