Kommunicate Support Desk vs Kommo

Find all your Kommunicate customer conversations from your iPhone on the go using Kommunicate Chat, a customer support agent app. Get notified about customer messages, chat with customers and website visitors from anywhere, anytime. Kommunicate is a modern human + chatbot hybrid software for real-time, proactive and personalized support for growing businesses. Being a one-stop solution for all your customer support problems, Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. With Kommunicate agent app, you can: Manage customer conversation from anywhere: Get notified about leads, customer messages, and internal team conversations. Ensure a faster response time by communicating with them on the go. Manage group chats: Access all your group conversations from your agent app. Collaborate with team and customers effectively from anywhere. Search and initiate conversations: Access previous conversations easily in the agent app. Start a new conversation easily with customers or chat internally with the team. Quick Replies: Use Quick Replies to instantly reply for common queries from your directory of canned responses. Take over from bot: Manually take over from bot on the click of a button in any conversation to trigger bot to human handoff. User information section: Now you can see all the user information available in the Kommunicate webapp in your iOS app as well. Conversation sharing and universal links: Share the conversations through apps of your choice. Also, open any conversation in your Kommunicate agent app using universal links.

Kommo is the world's first messenger-based CRM system, designed to help small businesses take their sales to a different level. Our mobile app is seamlessly integrated with the desktop version and gives you access to your sales tools straight from your phone, providing a unified CRM experience that keeps you connected wherever you are. Unleash the power of messaging Seamlessly connect with your customers through messengers, emails, and calls, all from a single app. Stay ahead with analytics Monitor your sales, tasks, team performance and more from anywhere with the customizable live Dashboard. Automate and thrive Streamline your processes with automation tools like salesbot, templates and digital pipeline. Save time and focus on what matters most - growing your business. Increase lead generation Capture leads on the go by scanning business cards, importing your address book, or quickly adding contacts. Never miss a deal with instant lead addition to your pipeline. Sales pipeline at your fingertips Access and manage your sales pipeline from your phone whenever you need to. Log into your account or sign up for a 14-day free trial to effortlessly manage your sales pipeline, navigate performance, and collaborate with your team anytime, anywhere.