Eagle Mobile vs FreeScout
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Eagle Mobile
Access your Buddi Eagle system on the go. View wearer lists, details, and real-time locations. Manage alerts, assign equipment, and add notes to incidents.
- 2-factor authentication
- Wearer list and details
- Real-time wearer location maps
- Alert management (customer, close, acknowledge)
- Add notes to alerts
- Assign/deassign equipment
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Buddi Eagle Mobile provides mobile access to the Buddi Eagle system natively. The features available are: - 2 factor authentication - Wearer list - Wearer details - Wearer location maps - Wearer alerts - Customer alerts - Close alerts - Acknowledge alerts - Add notes to alerts - Assign/deassign equipment from wearers
FreeScout
This official client provides access to your FreeScout helpdesk on iOS devices. It enables push notifications for important updates when configured with the "Mobile Notifications" module. Contact your administrator for any helpdesk-related issues.
- Official FreeScout client
- Push notifications
- iOS compatibility
- Helpdesk access
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Official FreeScout helpdesk client for iOS. To enable push notifications, install "Mobile Notifications" module in your FreeScout help desk. When this app shows "FreeScout Would LIke to Send You Notifications" dialog, make sure to click "Allow", otherwise you won't receive push notifications. If you experience any problems when using the help desk inside of the app, please contact your help desk administrator, as this app is not responsible for any issues related to your FreeScout installation.
Screenshots
Verdict
The clearest difference is review sentiment: Eagle Mobile at 100% against FreeScout's 21%. Eagle Mobile also leads on rating (3.7 vs 2.3) and update cadence (every 5 months vs every 15 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Eagle Mobile holds the better App Store score, 3.7 against 2.3. Both are backed by a comparable volume of ratings — 3 and 3 respectively. Written reviews point the same way: 100% of Eagle Mobile's written reviews are positive against 21% of FreeScout's.
Eagle Mobile ships an update every 5 months, FreeScout every 15 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Eagle Mobile | FreeScout |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (3 ratings) — better | 2.3 (3 ratings) |
| Positive reviews | 100.0% of reviews — better | 21.4% of reviews |
| Number of ratings | 3 | 3 |
| Update frequency | Every 5 months — better | Every 15 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 12.4 | 11.0 — better |
| Further details — not scored | ||
| Size | 42 MB | 3 MB |
| Age rating | 4+ | 4+ |
| Developer | Buddi Ltd | Jason Rhee |
Customer experience
Eagle Mobile
FreeScout
In-app purchases
Eagle Mobile
No in-app purchases
FreeScout
No in-app purchases
