Comparison

UniFi Protect vs LTS X Cloud

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UniFi Protect

Access your camera security system from your mobile device. Stream live feeds, manage devices, and download recordings. Offers cloudless storage and customizable alerts for residential and commercial users.

Highlights
  • Adopt and manage Protect devices
  • Stream low-latency livestreams
  • Download localized recordings
  • Cloudless recording storage
  • Timelapse footage scrubbing
  • Personalized security notifications
Features
Read full description

UniFi Protect brings the full functionality of our web-based camera security application to your mobile device. Adopt and manage your Protect devices, stream low-latency livestreams, and download localized recordings directly to your phone. Designed for residential and commercial use, UniFi Protect also allows you to: - Maintain complete data privacy with Cloudless recording storage. - Quickly scrub through hours of Timelapse footage to pinpoint the exact moments you're looking for. - Personalize security notifications based on a wide variety of individual, vehicular, and atmospheric-based detections.

About

LTS X Cloud

This cloud-based video surveillance service allows businesses to monitor their properties remotely. It eliminates the need for on-site recording equipment, offering scalable, accessible, and cost-effective solutions with enhanced security and reliability.

Highlights
  • Cloud storage for video footage
  • Scalable camera system
  • Remote access to live and recorded feeds
  • Subscription-based pricing
  • Automatic updates and maintenance
  • Enhanced data security
  • Flexible cloud storage options
Features
Read full description

LT Security’s Video Surveillance as a Service (VSaaS) utilizes a cloud-based solution to provide video security services for businesses. Subscribers will monitor their properties by connecting their security cameras to the cloud rather than relying on their own video recording and storage equipment. VSaaS has been gaining traction recently with small to medium-sized business owners who prefer remote monitoring and accessible, cost-effective, and scalable video surveillance solutions without the burden of operating and maintaining their own hardware. The LTS VSaaS offers a number of unique advantages over traditional surveillance systems: • Cloud Storage: VSaaS stores video footage in remote cloud servers, eliminating the need for on-site video recording equipment like Network Video Recorders (NVRs) or Digital Video Recorders (DVRs). • Scalability: Users can easily scale their surveillance system up or down by adding or removing cameras as needed – no need for extensive infrastructure upgrades. • Accessibility: VSaaS provides greater flexibility and convenience with remote access to video feeds and recorded footage via web browsers or mobile apps anywhere and at any time. • Cost-Effective: LTS offers a subscription-based and need-based pricing model. You pay only for the services and storage you need. • Updates and Maintenance: LTS handles all software updates, maintenance, and security patches. The system will stay updated and secure without manual intervention by subscribers. • Enhanced Security: Our robust security measures protect users’ video data by utilizing encryption, access controls, and redundancy. • Reliability: Uptime and service reliability are maximized since we employ redundant systems and backup power sources. • Flexibility: LTS users / subscribe can specify the amount of cloud storage they need based on their local, legal, or other requirements. The service retains video footage per specified durations as well. • Easy Installation: Installation time and resources are comparatively lower, since setting up a VSaaS system is simpler than traditional systems. VSaaS requires fewer physical components while expanding the potential for more coverage.

Screenshots

UniFi Protect4 screens
LTS X Cloud4 screens

Verdict

The call

The clearest difference is ratings volume: UniFi Protect at 78K against LTS X Cloud's 1. UniFi Protect also leads on update cadence (every 3 weeks vs every 2 months). LTS X Cloud's advantage is iOS requirement (12.0 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

LTS X Cloud holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: UniFi Protect has 78K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

UniFi Protect ships an update every 3 weeks, LTS X Cloud every 2 months. The most recent releases landed on October 31, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
UniFi Protect versus LTS X Cloud: the parameters behind the verdict, then further details
ParameterUniFi ProtectLTS X Cloud
PriceFreeFree
Rating4.8 (78K ratings)5.0 (1 ratings) — better
Positive reviews52.4% of reviews—
Number of ratings78K — better1
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple TV — betteriPhone, iPod
Requires iOS18.012.0 — better
Further details — not scored
Size270 MB102 MB
Age rating4+17+
DeveloperUbiquiti Inc.LT Security Inc.

Customer experience

UniFi Protect

All ratings76,232 ratings
Positive96.1%
Neutral1.6%
Negative2.3%
Written reviews996 reviews
Positive52.4%
Neutral12.6%
Negative35.0%

LTS X Cloud

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

UniFi Protect

Reported bugs

5 issues
  • Geofencing not working as expected
  • Doorbell audio/video not syncing properly
  • Frequent disconnections from cameras
  • Playback issues and video not loading
  • Notifications not reliable or timely

Requested features

5 requests
  • Add option to snooze/silence notifications
  • Improve video scrubbing and playback controls
  • Integrate with Apple HomeKit
  • Add custom notification sounds
  • Enhance multi-view and layout options

LTS X Cloud

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

UniFi Protect

No in-app purchases

None

LTS X Cloud

No in-app purchases

Questions

Is UniFi Protect free?
UniFi Protect is free to download, with no in-app purchases.
Is LTS X Cloud free?
LTS X Cloud is free to download, with no in-app purchases.
Which has better reviews, UniFi Protect or LTS X Cloud?
LTS X Cloud is rated higher. UniFi Protect averages 4.8 out of 5 from 78K ratings, while LTS X Cloud averages 5.0 from 1 ratings.
Do UniFi Protect or LTS X Cloud have ads?
Neither UniFi Protect nor LTS X Cloud shows ads.
Which is updated more often, UniFi Protect or LTS X Cloud?
UniFi Protect ships an update every 3 weeks, and LTS X Cloud every 2 months. Most recently, UniFi Protect was updated on October 31, 2026 and LTS X Cloud on October 24, 2026.

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