Comparison

Supportbench vs MySQL Commander for iPad

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Supportbench

Manage customer support cases efficiently with a flexible toolset. View, update, and create cases, attach files, and track activities. This app helps deliver excellent customer service by providing comprehensive case management features.

Highlights
  • View and update cases
  • Manage team cases
  • Create new cases
  • Attach files and photos
  • View ticket details
  • Forward cases
  • Update company information
Features
Read full description

A case management application that delivers on the promises you make to your customers. Deliver the best support using the most flexible tool-set. This version of the iOS app includes: • View and update cases including all of the fields • View all of your teams cases • View queues and your work queues • View recent items • Create new cases • Attach new activities to cases including tasks • Upload and view attachments on cases • Take a picture and attach it to a case • View the details of your tickets including comments with rich text and inline images • Forward cases to other agents • View a companies information and update it including contacts and case history. Supportbench is a powerful and flexible case management system for those customer service and help desks that need more than just the status quo ticketing system.

About

MySQL Commander for iPad

A powerful iPad client for managing MySQL databases. It features an advanced SQL query editor with syntax highlighting, iCloud synchronization for saved queries, and the ability to view multiple queries and results simultaneously. Supports SSH tunneling and data export to common spreadsheet formats.

Highlights
  • Advanced SQL query editor with syntax highlighting
  • iCloud synchronization for saved queries
  • Simultaneous multi-query and multi-result view
  • Full SSH tunneling support
  • Data export to CSV, XML, and JSON
  • Split view support for multiple windows
Read full description

Powerful MySQL client for iPad Great SQL query editor with syntax highlighting and fast query editing Queries are saved across devices using iCloud Work with and see multiple SQL queries and results at the same time. You get to set how much space each query should have on the screen. Helps you generate advanced queries, but always lets you review before you execute them. Save favorite queries for later. And when you close MySQL Commander and later reopen it, your queries are exactly where you left them, ready to be replayed Open connections to different (or even the same) instance using multiple windows in split view Full SSH support - Authenticate either with certificates or passwords - Connect to either the database host you're tunnelling too, or to a database on a remote host the tunnel gives you access to Browse query results like you do in a spreadsheet Export data as CSV, XML and JSON to your favorite apps such as Apple Numbers or Microsoft Excel. Both light- and dark-mode support. Respects your text size preferences via Dynamic Text Your purchase includes all current features and all features that are provided during the next year. For features developed thereafter, an in-app purchase will become available.

Screenshots

Supportbench3 screens

Verdict

The call

The clearest difference is review sentiment: MySQL Commander for iPad at 50% against Supportbench's 0%. MySQL Commander for iPad also leads on rating (5.0 vs 1.0) and update cadence (every 5 weeks vs every 22 months). Supportbench's advantage is price (Free vs $6.99) and device support (3 vs 1). On ads, in-app purchases and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Supportbench is free to download; MySQL Commander for iPad costs $6.99 up front. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MySQL Commander for iPad holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 1 and 3 respectively. Written reviews point the same way: 0% of Supportbench's written reviews are positive against 50% of MySQL Commander for iPad's.

UpkeepUpdate frequency

Supportbench ships an update every 22 months, MySQL Commander for iPad every 5 weeks. The most recent releases landed on October 7, 2026 and October 10, 2026 respectively.

Scorecard7 real differences · 3 level
Supportbench versus MySQL Commander for iPad: the parameters behind the verdict, then further details
ParameterSupportbenchMySQL Commander for iPad
PriceFree — better$6.99
Rating1.0 (1 ratings)5.0 (3 ratings) — better
Positive reviews0.0% of reviews50.0% of reviews — better
Number of ratings13 — better
Update frequencyEvery 22 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterPaid
DevicesiPhone, iPad, iPod — betteriPad
Requires iOS15.5 — better15.6
Further details — not scored
Size10 MB8 MB
Age rating4+4+
DeveloperSupportbench Services Inc.Niklas Saers

Customer experience

Supportbench

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

MySQL Commander for iPad

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

In-app purchases

None

Supportbench

No in-app purchases

None

MySQL Commander for iPad

No in-app purchases

Questions

Is Supportbench free?
Supportbench is free to download, with no in-app purchases.
Is MySQL Commander for iPad free?
MySQL Commander for iPad costs $6.99, with no in-app purchases.
Which has better reviews, Supportbench or MySQL Commander for iPad?
MySQL Commander for iPad is rated higher. Supportbench averages 1.0 out of 5 from 1 ratings, while MySQL Commander for iPad averages 5.0 from 3 ratings.
Do Supportbench or MySQL Commander for iPad have ads?
Neither Supportbench nor MySQL Commander for iPad shows ads.
Which is updated more often, Supportbench or MySQL Commander for iPad?
Supportbench ships an update every 22 months, and MySQL Commander for iPad every 5 weeks. Most recently, Supportbench was updated on October 7, 2026 and MySQL Commander for iPad on October 10, 2026.

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