Supportbench vs Venture Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Supportbench
Manage customer support cases efficiently with a flexible toolset. View, update, and create cases, attach files, and track activities. This app helps deliver excellent customer service by providing comprehensive case management features.
- View and update cases
- Manage team cases
- Create new cases
- Attach files and photos
- View ticket details
- Forward cases
- Update company information
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A case management application that delivers on the promises you make to your customers. Deliver the best support using the most flexible tool-set. This version of the iOS app includes: • View and update cases including all of the fields • View all of your teams cases • View queues and your work queues • View recent items • Create new cases • Attach new activities to cases including tasks • Upload and view attachments on cases • Take a picture and attach it to a case • View the details of your tickets including comments with rich text and inline images • Forward cases to other agents • View a companies information and update it including contacts and case history. Supportbench is a powerful and flexible case management system for those customer service and help desks that need more than just the status quo ticketing system.
Venture Support
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Our EPoS support app for all customer to use. Check our handy reference manuals and submit a ticket directly to our support team!
Screenshots
Verdict
The clearest difference is iOS requirement: Venture Support at 11.0 against Supportbench's 15.5. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Supportbench ships an update every 22 months, Venture Support every 38 months. The most recent releases landed on October 7, 2026 and October 2, 2026 respectively.
| Parameter | Supportbench | Venture Support |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) — better | — |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 22 months — better | Every 38 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.5 | 11.0 — better |
| Further details — not scored | ||
| Size | 10 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Supportbench Services Inc. | Zappter AG |
In-app purchases
Supportbench
No in-app purchases
Venture Support
No in-app purchases
Questions
Is Supportbench free?
Is Venture Support free?
Do Supportbench or Venture Support have ads?
Which is updated more often, Supportbench or Venture Support?
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