Datto Networking vs MSP Process
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Datto Networking
This app allows Managed Service Providers (MSPs) to remotely manage and monitor client networks. It facilitates device management, power port resets, and network behavior analysis from a mobile device.
- Remote network management
- Device scanning and addition
- Power port control
- Client network analysis
- New network setup
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The Datto Networking App is a great way for MSPs to manage and monitor their client’s network. Scan and add/replace new devices, reset managed power ports, analyze client behavior, and much more! Simply log in with your Datto reseller account and view networks you already manage, or setup a new one. For MSPs on the go, the Datto app will make it easy to resolve simple problems from your iPhone and is the perfect complement to the Datto Networking web portal. Visit the Datto knowledge base for tips on getting the most out of the app, and post comments in the forum including new feature requests.
MSP Process
Facilitates end-user verification, rapid ticket creation, and scheduling through multiple communication channels like SMS, chat, and email. The mobile technician app ensures seamless and secure communication within a managed environment.
- Multi-channel communication (SMS, chat, email, phone, push)
- End-user verification
- Rapid ticket creation and response
- Scheduling capabilities
- Secure, integrated managed environment
- Mobile technician communication
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Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication medium for end-user verification (EUV), rapid ticket creation and response, and scheduling. Our Mobile Technician app lets you communicate with all parties in a seamless and secure fully integrated Managed environment.
Screenshots
Verdict
The clearest difference is review sentiment: MSP Process at 100% against Datto Networking's 27%. MSP Process also leads on rating (5.0 vs 2.7) and update cadence (every 2 weeks vs every 5 weeks). Datto Networking's advantage is ratings volume (18 vs 2) and iOS requirement (12.1 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MSP Process holds the better App Store score, 5.0 against 2.7. That said, the two scores are not equally well evidenced: Datto Networking has 18 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 27% of Datto Networking's written reviews are positive against 100% of MSP Process's.
Datto Networking ships an update every 5 weeks, MSP Process every 2 weeks. The most recent releases landed on September 25, 2026 and October 4, 2026 respectively.
| Parameter | Datto Networking | MSP Process |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (18 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 27.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 18 — better | 2 |
| Update frequency | Every 5 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 12.1 — better | 15.1 |
| Further details — not scored | ||
| Size | 24 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | Datto, Inc. | MSP Process |
Customer experience
Datto Networking
MSP Process
In-app purchases
Datto Networking
No in-app purchases
MSP Process
No in-app purchases
Questions
Is Datto Networking free?
Is MSP Process free?
Which has better reviews, Datto Networking or MSP Process?
Do Datto Networking or MSP Process have ads?
Which is updated more often, Datto Networking or MSP Process?
Other comparisons
