SSGC Customer Connect vs M
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SSGC Customer Connect
Access real-time utility data, view past records, and manage billing information. File complaints, report emergencies like gas leaks, and find nearby service centers. This app simplifies utility management and provides instant access to essential services.
- Real-time data access
- View past and current billing information
- File complaints and provide feedback
- Report gas leakage or theft (Pin the Pain)
- Find nearby facilitation centers
- Record gas unit consumption
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SSGC Customer Connect is a service provider app which brings the real-time data at your fingertips. Want to view your past records? Need to file a complaint? Want your billing information? Or looking for a facilitation center? You can have it all in one place. Download it now for your convenience! It aims to bring a positive contribution to the community by making the services compatible with mobile devices. It saves your time and efforts and let your complaints monitored while you sit back and relax. By giving you the billing information on the app it eliminates the need for the paper bills to be delivered at home. You can also record your gas units and can get up-to-date information for the past and current months. Since customers find it a tough job to call the customer support for the bill inquiry but now with SSGC Customer Connect, they can get their gas bills right on their mobile devices. The Complaint Management feature allows lodging your complaints which it forwards to the concerning department. Not only this, you can also report a gas leakage, theft or any deception immediately using our ‘Pin the Pain’ feature. Services are just a click away: Download the app and sign up as a customer, enter your profile information and get access to the multiple features to build to service your needs. Features: Facilitation Centres: Searching for the nearby facilitation centers can be a daunting task especially when you need help immediately. With SSGC Customer Connect you can fetch all the information of the facilitation centers/gas centers and connect to the one which is nearby to your location. Billing Information: No need to worry if you have misplaced your gas bill or drop it somewhere you can’t remember. Billing Information feature allows the customer to view the current month bill details including total amount due and due date. You can also access the bill information of the previous months. Complaint Management: Unsatisfied with the services have an issue with the bill or any other matter of concern. File a complaint by entering the required information and your message and submit on the app. Not only this, but you can also share the services feedback with them. Pin the Pain: One of the best features of SSGC Customer Connect which cater to your emergency requirement on time. If in case you find a fraudulent activity or a gas leakage at your home or in your surrounding you can straight away report it on the app. SSGC Customer Connect services are available 24/7. Login to our app to explore more about us.
M
Easily manage your M-Tag account on the go. Check your balance, view travel history, and recharge your tag securely. Review past trips and expenses to stay on top of your account details.
- Check account balance
- View travel history
- Securely recharge M-TAG
- Review recent activity
- Track trip details and costs
- Compare monthly expenses
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“M-Tag One network” Managing your M-Tag account has never been easier. Checking your balance, travel history, account and vehicle details, and much more in the palm of your hands, now made possible by “M-Tag One network app”. Popular features • See your account balance. • View your travel history instantly. • Recharge M-TAG quickly and securely. • Review your recent activity in the 'History' tab: see trip history details and costs and compare your monthly expense. For further queries or assistance regarding the M-Tag App, you can launch a complaint through the app, call 1313 or email at connect@onenetwork.pk Through our M-Tag App we’re striving to make your experience much easier and worthwhile. We would love to hear from you through your feedback and suggestions. Please email us at connect@onenetwork.pk IMPORTANT INFORMATION: One Network has a very efficient customer service team that can be accessed via email, app and 1313 Helpline. By downloading this M-Tag One network app, you confirm that you have read and agreed to the Customer Service Agreement relevant to your account, M-Tag App Terms of Use and Privacy Policy. Our M-Tag Application collects, discloses and uses your personal information and how you may contact us in relation to your personal information. M-Tag registration facility is available in 26 registration centers.
Screenshots
Verdict
The clearest difference is rating: M at 4.6 against SSGC Customer Connect's 2.1. M also leads on review sentiment (36% vs 4%) and update cadence (every 10 days vs every 6 weeks). SSGC Customer Connect's advantage is iOS requirement (13.1 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
M holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: M has 1.2K ratings behind it against 31, so its average is the more settled of the two. Written reviews point the same way: 4% of SSGC Customer Connect's written reviews are positive against 36% of M's.
SSGC Customer Connect ships an update every 6 weeks, M every 10 days. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.
| Parameter | SSGC Customer Connect | M |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (31 ratings) | 4.6 (1.2K ratings) — better |
| Positive reviews | 3.6% of reviews | 36.1% of reviews — better |
| Number of ratings | 31 | 1.2K — better |
| Update frequency | Every 6 weeks | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.1 — better | 15.0 |
| Further details — not scored | ||
| Size | 30 MB | 53 MB |
| Age rating | 4+ | 4+ |
| Developer | Sui Southern Gas Company Public LTD | One Network (Private) Limited |
Customer experience
SSGC Customer Connect
M
Bugs and requests
SSGC Customer Connect
Not enough reviews yet to summarise bugs or requests.
M
Reported bugs
4 issues- Login not working
- Signup not functioning
- Incorrect M-Tag information
- App crashing after updates
Requested features
3 requests- Ability to transfer/share M-Tag balance
- Postpaid monthly billing option
- Mandatory M-Tag purchase with new vehicle
In-app purchases
SSGC Customer Connect
No in-app purchases
M
No in-app purchases









