OvrC vs Cornerstone Mobile Connect

OvrC ("oversee") is a remote management and monitoring service for professional integrators of power, audio/visual, networking, and surveillance products. Works with products from brands like WattBox, Araknis Networks, and Luma. Manage your list of customers, change device settings, be proactively notified of problems, troubleshoot issues remotely, and reboot devices from anywhere - before your customer even notices a problem. FEATURES • Proactive monitoring. Fixing problems is easier when you know what’s broken. Proactive notifications let you know a device needs service. • Instantly resolve issues from anywhere. Quickly reboot trouble devices or cycle networks with the touch of a button – from anywhere – eliminating the need for unnecessary truck rolls. • Simple Customer Management. Track devices by customer & location, store customer's phone number, name devices for quick recall. • Easy Install. Configuring devices just got easier. Simply plug in, claim the device, and get started.

Cornerstone Mobile Connect: Making Life Easy for Field Technicians A phone-based web app built specifically for field technicians. It’s designed so technicians can quickly access and complete their daily tasks and manage jobs/events from start to finish. Cornerstone Mobile Connect is integrated with Cornerstone’s powerful cloud-based customer management software. Go paperless and help your team be more productive with in-field access. The app will provide real-time job updates, keeping administrators in the office aware of current job statuses! Your technicians will love how easy it is to use their iPhone/iPad to manage their workflow, and that all data syncs back instantly to Cornerstone’s software. Features Overview CALENDAR & EVENT MANAGEMENT - View appointments and tickets in a list, day, week, and month view - Manage service performed, inventory added, dispatch status, and get customer signature - Track time for each appointment and ticket, and for each day - Track inventory by truck or technician location - Filter appointments on town, service code, ticket type, technician, date, and status - Quickly review unassigned or unscheduled events, and assign yourself or another tech to them TAKE PAYMENT & SIGNATURES - Create invoices and process payments on the spot - Process credit card or ACH payments using our PCI-compliant site, Alarmpayments.com - Payment processing links directly to invoices and accounts for easy payment posting - Obtain customer signatures on the spot TIMECARDS - Our innovative structure allows tracking of both job activity and daily tech time worked - Track time related to sick days, vacation, jobs, or non-job-related events - Track billable or non-billable hours, and standard, overtime, and/or travel rates DASHBOARD - View your daily schedule and quickly clock out of any open timecards - Easily clock in and out of your daily timecard CUSTOMER ACCOUNT MANAGEMENT - View customer data and documents related to contracts and proposals/quotes - Get to locations quickly, using address mapping - Use the app to either text or call the customer to give them status updates (e.g. running late) - Quickly add critical notes related to an appointment, so your office team can follow up - View customer zones, equipment list, and service history QUOTES - Email quotes to customers - Accept quotes to create a ticket for scheduling or invoice customer for payment - Add new inventory items or edit existing parts