BigCommerce vs Otter Inbox
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BigCommerce
Manage your online store from anywhere with this mobile app. Create and process orders, update product listings, view customer information, and monitor key business performance metrics on the go. It's a powerful tool for growing brands to run their e-commerce operations from their mobile device.
- Live store performance metrics
- Order creation and management
- Catalog updates and product management
- Customer details and history
- Payment processing and refunds
- Product image uploads
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Wherever you are, take your online store with you. The BigCommerce app lets you create and manage orders, update your catalog, view customer details and access key performance metrics for running your business on-the-go. BigCommerce is the most versatile ecommerce platform for growing brands and is now accessible from your mobile device. STORE PERFORMANCE - Access live store performance metrics such as revenue, orders, visitors, and conversion rates - Track trends over the course of day, week, month, or year - Compare previous time period trends right from the store performance dashboard ORDER MANAGEMENT - Get notified for orders as they are placed - View order details to stay on top of fulfillment - Accept payments for orders, and perform refunds - Create new orders for your customers - View and print order invoices CATALOG MANAGEMENT - View and search products - Adjust product details such as price, description, and inventory - Upload new product images using your device camera or camera roll CUSTOMER MANAGEMENT - Keep track of customer details and their order history - Contact customers easily by tapping to call or email
Otter Inbox
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OtterText is the #1 text marketing platform businesses rely on. Get leads, increase sales, and provide amazing customer service with SMS. The ultimate messaging platform for local businesses, OtterText helps you keep everything in one easy-to-use inbox, get reviews, and more. Get the edge you need today!
Screenshots
Verdict
The clearest difference is iOS requirement: Otter Inbox at 15.0 against BigCommerce's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BigCommerce ships an update every 2 weeks, Otter Inbox fortnightly. The most recent releases landed on September 22, 2026 and September 4, 2026 respectively.
| Parameter | BigCommerce | Otter Inbox |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (639 ratings) — better | — |
| Positive reviews | 40.3% of reviews | — |
| Number of ratings | 639 — better | — |
| Update frequency | Every 2 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 39 MB | 52 MB |
| Age rating | 17+ | 12+ |
| Developer | BigCommerce | Otter, LLC |
Bugs and requests
BigCommerce
Reported bugs
5 issues- App crashes on launch or during use
- Login issues and inability to stay logged in
- Inaccurate or missing data in analytics and reporting
- Compatibility problems with newer iOS/Android versions
- Inconsistent performance and frequent bugs
Requested features
5 requests- Add ability to edit orders and product details
- Improve search functionality and inventory management
- Implement push notifications for orders and updates
- Allow more customization and control over the app
- Provide better integration with the main BigCommerce platform
Otter Inbox
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BigCommerce
No in-app purchases
Otter Inbox
No in-app purchases
