Commure Pro vs Commure Ambient
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Commure Pro
This AI-powered platform unifies patient data from multiple EHRs into a single mobile interface. It streamlines documentation, charge capture, and patient information access, reducing administrative burden for clinicians.
- Ambient AI Scribing for clinical notes
- Commure Copilot for chart queries
- Autonomous coding (CPT/ICD-10)
- Unified patient view across EHRs
- Mobile orders and CPOE
- Secure messaging and sign-out
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Stop chasing data. Start delivering care. In today’s multi-EHR reality, patient context is often trapped in disconnected systems, leading to administrative burnout. Commure Pro closes this gap. As a powerful, AI-native platform, we unify fragmented data into a single, mobile-first interface, unburdening you from clerical friction so you can focus on your patients. By aggregating a complete view of the patient record across the enterprise, Commure Pro embeds advanced AI directly into your workflow. Now you can document, search, and capture charges with unprecedented speed and accuracy—all within a single experience. LOVED BY CLINICIANS “This is a game changer…it saves me more than 2 hours everyday!” “I am so impressed with the way it handles complex patient encounters with multiple family members in the room. [Commure Pro] Ambient focuses on the right details for clinical notes.” “We identified about 1,300 missing charges over a 5-month period that were actually billable... and productivity is trending higher.” WITH COMMURE PRO, CLINICIANS CAN: AI-Native Workflows • Ambient AI Scribing: Generate accurate, specialty-aligned clinical notes in real-time. Our AI handles complex, multi-speaker visits and learns your individual style over time. • Commure Copilot: Query the longitudinal chart via a chat interface to receive instant, context-aware summaries and answers. • Autonomous Coding: Automatically produce CPT and ICD-10 codes directly from documentation, improving revenue integrity and reducing manual coding burden. Comprehensive Clinical Management • Unified Patient View: Access an accurate, up-to-date patient list aggregated from across EHRs. • Orders & CPOE: Manage lab, medication, and diagnostic imaging orders with mobile-friendly routing to the source EHR. • Clinical Results & PACS: Review lab trends, microbiology, and pathology results, and access enterprise PACS images directly within a single app. • Medication & Allergy Tracking: View complete dispensing histories, IV medications, and detailed allergy descriptions at a glance. Revenue & Documentation Integrity • Charge Capture & Reconciliation: Easily enter charges and use automated reconciliation to identify services that were documented but not yet billed. • Care Cues: Receive real-time, clinically relevant prompts to capture risk and safety elements without interrupting your workflow. Collaboration • Secure Messaging: Communicate safely with providers and care team members. • Sign-Out: Manage patient handoffs efficiently within a unified clinical context. Ready to see Commure Pro in action? Visit https://www.commure.com/ to learn how we are transforming care delivery through clinical intelligence.
Commure Ambient
This medical note-taking application integrates with EHR systems or operates independently. It is designed to enhance medical practice operations with a focus on HIPAA compliance, safety, security, and speed.
- EHR Integration via Chrome Extension
- Standalone Medical Note-Taking
- HIPAA Compliant
- Secure and Fast Operations
- Enhances Medical Practice Efficiency
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Commure Ambient integrates with your EHR via a Chrome Extension, or functions as a standalone medical note-taker. HIPAA Compliant, Safe, Secure, and Fast; Commure Ambient will help supercharge operations in your medical practice at the press of a button. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy policy: https://www.commure.com/legal/privacy-policy/current
Screenshots
Verdict
The clearest difference is review sentiment: Commure Ambient at 78% against Commure Pro's 10%. Commure Ambient also leads on rating (4.7 vs 3.0) and update cadence (every 3 days vs monthly). Commure Pro's advantage is in-app purchases (none vs 1). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Commure Ambient sells 1 in-app purchase, starting at $89.99 per month. Commure Pro asks for nothing beyond the download.
Commure Ambient holds the better App Store score, 4.7 against 3.0. Both are backed by a comparable volume of ratings — 12 and 42 respectively. Written reviews point the same way: 10% of Commure Pro's written reviews are positive against 78% of Commure Ambient's.
Commure Pro ships an update monthly, Commure Ambient every 3 days. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | Commure Pro | Commure Ambient |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (12 ratings) | 4.7 (42 ratings) — better |
| Positive reviews | 10.3% of reviews | 77.8% of reviews — better |
| Number of ratings | 12 | 42 — better |
| Update frequency | Monthly | Every 3 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Freemium |
| Best chart rank | — | #130 — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 78 MB | 146 MB |
| Age rating | 17+ | 4+ |
| Developer | PatientKeeper, Inc. | Athelas Inc. |
Customer experience
Commure Pro
Commure Ambient
Bugs and requests
Commure Pro
Reported bugs
82 issues- Takes forever to refresh or doesn’t refresh at all
- Patients keep getting deleted
- Notes keep refreshing every several seconds
- Error messages when trying to look at labs/vitals
- Automatically get kicked out of the app when adding diagnosis
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- Modules keep being rearranged to default
- Can’t stay logged in, session expired
- App was glitchy before to begin with
- App doesn’t open
- Takes forever to open and then kicks you off
- Doesn’t update the patient list
- Takes 25 minutes trying to login
- Always logs me out, never stay logged in
- Very poorly functioning app after multi factor authentication updates
- Can’t use the app all of a sudden
- Tries to log in, keeps me waiting for 5 minutes, and then reports “invalid database.”
- App is essentially unusable after latest update
- Login is super buggy now
- App has barely been working over the last month or 2
- Frozen on the login screen even with valid credentials
- Patient keeper never works
- Miserably limited
- Can’t do notes or even see labs properly
- Can’t even put in orders
- Requiring manual refresh rather than automatic
- Limited personalization for viewing patient data
- Inconsistent server communication
- Cannot login due to “invalid database”
- IT folks can’t explain or fix
- Have to reinstall app to regain function, but only for a few days
- Freezes, new update doesnt load
- Authentication fails
- Issues with information not updating on patients charts
- Goes to update removing all the data that’s there and saying there is no data until I manually refresh it again
- Makes me log in, wait while it downloads and updates some data
- Login failed because of an error “unclassified error” or “invalid database”
- Update makes it unusable
- Have to reinstall every day just to use it
- New forced update has resulted in multiple steps to try and log in
- Slowing down the app entirely
- Time wasted waiting on the spinning wheel is ridiculous
- Doesn’t allow me to go back and review older records
- App is slow and has many frustrating bugs
- The app does not save settings properly
- If I change or customize my settings in any way they always revert back to default
- Still shows the “new to the app?” Pop-up over and over
- Times out way too quick
- Have to put in my password at least 20 times per day even though I have Face ID
- Doesn’t always prompt using face recognition to sign in and makes you type your password
- If you force the app to close (swiping it away), face recognition would be enabled again, but then the arrangement of the modules would be reset
- Vitals are hidden at the bottom while rest (which are useless) are at the top
- I re-arrange them and then they get reset again
- If i need to review older clinical documents, I would have to click “load more” so many times in order to get one more document
- Doesn’t update patients
- Freezes constantly
- Have patients discharged days ago who still show up on my ed list
- App crashes every single time I try to add a patient to my list
- Has been happening for months and still not fixed with updates
- The patient list is always a day (or more) behind
- It will not allow me to refresh the list
- The system crashes virtually every time I attempt to view lab results
- At least once a month, the app will not refresh at all for several days
- Many times when it’s supposed to be up and running, there is information such as nursing notes, labs, etc that have not crossed over
- Crashes consistently
- Have to clear cache consistently for list to load properly
- Admission order sets a mess and will not load properly in mobile
- From the patient’s side. The discharge paperwork generated is disorganized and confusing for patients
- Doesn’t refresh patient list
- Doesn’t load current patients
- Doesn’t find patients in my group even after searching them
- Since last update I cannot look any patients up
- Reason for adding pt to the list is blank
- The newest version is a lot less user friendly
- Graphs are useless for following trends
- Display a whole bunch of bunched up values from way way back, then a whole bunch of bunches up values from current, then one line across the graph
- Have clicked on every menu and it does not appear fixable
- Constantly has unwanted pop-ups that get in the way of the work you are trying to do
- “Are you new to this app” pop up whenever I’m trying to add a patient
- Interface is overly busy
- Not intuitive
- Takes numerous steps to perform many simple tasks that could be done with 1 click
- Still having issues with loading/refreshing patient lists
Requested features
6 requests- Add note writing capabilities for iPad version
- Revert to older versions
- Improve UI/UX
- Make graphs useful for following trends
- Make interface more intuitive
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- Reduce steps for simple tasks
Commure Ambient
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Commure Pro
No in-app purchases
Commure Ambient
- Ambient Pro$89.991 Month
