PRTC Search vs Subscriber Connect

Have your PRTC Search at your fingertips anytime, anywhere! You can find any local business or residential listing by toggling between a standard list-view and map-view, get directions, click-to-call a business, browse business' websites, and find enhanced information on business profile pages. In addition, GPS guided map navigation allows users to navigate listings by simply manipulating the map. Listing results are automatically updated as you scroll or change the zoom level on the map without requiring you to resubmit a search. The PRTC application for iPhone®, iPod® Touch, and iPad® devices helps you find businesses and people quickly and easily. •One integrated application that allows you to search for any business or person. •Uses GPS (where available) to find listings close to you, and view them on the map. •Instant directions and Turn-by-Turn Navigation now available for users with GPS enabled devices and Apple Maps (iOS6). •Quick Find Shortcut Screen to search most popular categories! •You can view detailed information on a business; this may include: addresses, phone numbers, email addresses, website URL’s, hours of operation, services, products, specialties, videos, photo montages and display ads (where available). •Once you've chosen the listing, you can instantly save it to your contacts or share the information by Facebook, Twitter, email or SMS. Dynamic Content PRTC allows you real-time access to listings, ads and categories within any of our directories. Information is updated daily, so you know the listings supplied to your mobile device are always up to date! This app contains all the listing information from both the Business Directory and Residential Directory sections of our printed phone directories across all of the regions we cover. All mobile content is driven from the same data that's published in our online business and residential directories on our website. It truly is your best local search! Click-To-Call Within the PRTC App, all our directories are presented in a list-view format. This provides a simple text-based interface and “Click-to-Call” functionality that allows mobile phone users an easy way to place calls directly from advertisers’ listings. Mobile broadband customers using Internet web browsers will enjoy the added benefits of an improved graphical interface along with easily accessible ads, coupons, maps and driving directions. Speech Recognition PRTC offers speech recognition to make finding a listing fast and easy. Entering a simple search term like “Plumbing Contractors” using the standard iPhone® touch interface can take well over 15 keystrokes. With speech recognition, you can simply push a button and speak your search query – thus greatly reducing the number of steps required to find a local business.

The Subscriber Connect app is for Subscribers of CDG's Clients (PRTC, Clear Wave Fiber, Archtop Fiber, Home Telecom etc) to manage their account, view their invoice, pay bills, view plan details, upgrade their plan, view unbilled usage and usage analysis, create and track support tickets, test speed and use AI chatbot powered self service with option for live agent escalation to trouble shoot and get their questions answered. The app security includes advanced inactivity timers, session auto-disconnect. Subscribers will experience their CSPs branding such as logo and color choices once they sign up in the app. The app dynamically adapts to each client, ensuring that subscribers access personalized details and services tailored to their specific CSP. Built with advanced technology, Subscriber Connect offers: - Real-time self service and live chat with Agent/Specialist for responsive communication -Automated session management with inactivity timers and idle session auto-disconnect -Intuitive workflows to simplify support processes For example, PRTC subscribers will see PRTC-specific account details, while users from CWF or Archtop will view data based on their respective providers. This ensures flexibility and relevance for all clients. Backed by CDG's decades of telecom expertise, Subscriber Connect delivers a smarter, faster, and more secure way to connect with support teams. Simplify subscriber support and elevate user engagement with Subscriber Connect—tailored for modern telecom needs and designed for reliability.