IM3 Warehouse Pilot vs CA Service Point

Manage internal warehouse operations with a device of your choice. Our application is integrated with the latest robust mobile computer warehouse scanners, Apple iOS tablets and smartphones. Whether you’re performing a physical end of the year inventory or a cycle count our inventory counting program allows you to update your inventory in real-time integrated with the iM3 SCM Cloud’s item master.Mistakes in inventory occur in two key warehouse functions: 1). Picking and during 2). Receiving. Using the issue by picklist and work order programs, ensure that any inventory leaving your warehouse either on a Sales Order or Work Order (repair order) are scanned and “issued” on to the transaction depleting your inventory.For some particular orders, typically smaller orders, it is easier to receive those parts or orders individually. Either by the Purchase Order or a specific part.

The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 or above release of CA Service Management. With CA Service Point mobile app, you can: . Use natural language to report an issue, anywhere anytime . Receive context-based suggestions . Manage tickets, including adding comments and modifying and closing tickets . Track ongoing activity . View, download and add attachments . Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting a service. . Call your Service Desk with a single click via the auto dialer