Interpreter Intelligence vs MyMasterWord

Boost Interpreter Intelligence is the interpreter platform of choice for enterprise interpreter management and interpreter scheduling. Having more active users than any other interpreter management system, Boost Interpreter Intelligence is utilized by the world’s largest Language Service Providers: - Scheduled Interpretation - Video Remote Interpretation - Over the Phone Interpretation - Streamline communication This application brings language access to the convenience of your mobile device and provides on-demand access to 10,000 professional interpreters representing over 300 global languages on the Boostlingo Hub (BHub) As a customer you can: - View Onsite & Scheduled Remote Appointments in a single calendar as well as the option to filter Appoitments by Date, Status & Meeting Type in the Jobs tab - View and Cancel Onsite & Scheduled Remote Appointments - Initiate On-Demand Video and Voice Interpretation Sessions, with access to the Boostlingo Hub (BHub), including Gender & Requirements filtering, as well as an option to change your video call to voice if waiting too long for an answer - Join Scheduled Video and Voice Interpretation Sessions - Communicate directly with your language partners - Reset expired or forgotten password As an interpreter you can: - View/Filter and Respond to Job Offers - View Onsite & Scheduled Remote Appointments in a single calendar as well as the option to filter Appointments by Date, Status & Meeting Type in the Jobs tab - View, Confirm & Close Onsite & Scheduled Remote Appointments, as well as filtering for Jobs that need to be Closed - Add supporting documentation and Expenses - Make yourself available for On-Demand Video and Voice Interpretation and receive calls on your mobile device with a variety of Job Offer modes to choose from as well as collecting in-call information - Join Scheduled Video and Voice Interpretation Sessions from your mobile device - Communicate directly with your language coordinators - Reset expired or forgotten password

MyMasterWord connects you to a professional human interpreter in seconds, by video or phone, right from your iPhone or iPad. It's the fastest way for staff at MasterWord client organizations to reach live language support when it matters most, and now it brings scheduled services and on-device AI into the same app. Rebuilt from the ground up as a native iOS app, MyMasterWord is quicker and smoother than the app it replaces, and it does things the old app never could. REACH AN INTERPRETER ON DEMAND Connect to a qualified, professionally trained interpreter in hundreds of languages. Choose a video call (VRI) for visual context and sign language, or an audio call (OPI) when a voice connection is all you need. VIDEO INTERPRETING (VRI) See and hear your interpreter on a live video call, including American Sign Language. Picture-in-Picture keeps the call running in a floating window if you switch apps, and you can flip the camera or turn on privacy mode anytime. PHONE INTERPRETING (OPI) Audio calls use your iPhone's own call screen, so an interpreting call looks and behaves like a normal phone call. Calls start on speakerphone, so you can set the phone down and talk hands-free. CHAT DURING ANY CALL Send a message to your interpreter mid-call to confirm names, numbers, and spellings without breaking the conversation. IDENTIFY A LANGUAGE WITH ON-DEVICE AI Not sure what language someone is speaking? Record a few seconds of speech and MyMasterWord suggests the most likely languages out of 107, so you can request the right interpreter. Identification runs entirely on your device, so the recording never leaves your iPhone or iPad. REQUEST SCHEDULED SERVICES Book an in-person interpreter, schedule a virtual interpreter for your Zoom, Teams, or other video meeting, submit documents for translation, or request language assessments, all from the Request tab. Each request opens securely inside the app, already signed in to your MasterWord account. FAST, SECURE SIGN-IN Sign in once, then use Face ID to place your next call in a single tap. READY FOR YOUR ORGANIZATION MyMasterWord works on iPhone and iPad, follows your light or dark appearance automatically, and supports managed deployment through your organization's device management (MDM) system. WHO IT'S FOR MyMasterWord is designed for employees of MasterWord's client organizations across healthcare, education, government, courts, and business. If your organization works with MasterWord, sign in with your existing account to get started. LOOKING FOR MORE? Find past requests, access reports, and explore our full catalog of 350+ spoken and signed languages through the MasterWord web portal, available anytime from the Home tab. ABOUT MASTERWORD For more than 30 years, MasterWord has helped organizations communicate across language and culture with qualified, professionally trained interpreters and translators. Questions? Contact us at masterword@masterword.com or visit masterword.com.