Comparison

TennCare vs Tristar Physical Therapy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TennCare

Manage your health insurance benefits on the go. Check case status, update household information, upload documents, and renew benefits directly from your smartphone. Access essential self-service features for TennCare, CoverKids, and Medicare Savings Programs.

Highlights
  • View case status and health plan information
  • Upload required documents
  • Update household and contact information
  • Renew benefits
  • Manage account settings
  • View appeal information
Read full description

The TennCare Connect app is for Tennesseans who have applied for or are receiving insurance through TennCare, CoverKids, and Medicare Savings Programs. From the convenience of your smartphone, you can access many of the self-service features of TennCare on the web. Manage and view your cases anytime you want – right from your phone. You can use the TennCare Connect app to check the status of your case, review your health plan information, view your letters, or send us a photo of required documents. If eligible, you can update your contact information, household information, add/update pregnancy records, and add/update your assisting person. You can also add/update your household’s employment income, self-employment income, or other income (not from a job). Eligible users can now renew their benefits directly from the app. Our app works best with smartphones. FEATURES View your cases: • Setup a new TennCare Connect account if you don’t already have one • Check the status of your coverage • Review your health plan information • Find out if it’s time to renew your coverage Log in securely: • Log in to your TennCare account using Face ID to quickly access your account information Manage account settings: • Change your password • Change your email • Change your security questions • Sign up to go paperless and view letters we send you • Enable or disable Face ID authentication Manage documents: • Upload photos of the files or forms we need from you • View submitted documents and documents that were mailed or faxed Report changes about your household: • Add or update your phone number(s) • Update your mailing and home address • Update relationships in your household • Add or update your other health insurance • Add or update pregnancy records • Add or update your case’s assisting person • Add or update your household’s employment income, self-employment income, or other income (not from a job) Renew your benefits: • Start, continue, or submit your renewal View your appeal information: • Check the status of your appeal and upload documents • Add a reminder of your scheduled appeal hearing to your smartphone calendar TennCare is committed to making it easier for you to manage your benefits. Leave a review and tell us what you think about the TennCare Connect app. We will use what you tell us to make the app better.

About

Tristar Physical Therapy

Access your personalized physical therapy exercises with instructional videos. Securely message your provider, track progress with achievements, and monitor daily activity. Book appointments and select your preferred language.

Highlights
  • Personalized Home Exercise Program
  • HD Instructional Videos
  • Secure Provider Messaging
  • Progress Tracking with Achievements
  • Appointment Booking
  • Multi-language Support
Features
Read full description

Welcome to the Tristar Physical Therapy App! Log on to access your personalized Home Exercise Program on your mobile device. Using this app, you can access your personalized Home Exercise Program with HD Instructional videos. On the 'Messages' tab, you can securely communicate with your Tristar Physical Therapy provider. As you make progress in your program, you'll earn virtual trophies and achievement badges to celebrate your milestones! Visit the 'Awards' tab to see your achievements and track your progress. On the 'Awards' tab, you can track these items. Prefer a language other than English? Go to the 'More' tab and select 'Languages' to pick another language option. If you need to book an appointment, please go to the 'Appointments' tab for more info. Make sure to select 'Mark as Complete' when doing your exercises to ensure that your provider can keep track of your progress! You must be a Tristar Physical Therapy patient to gain access. This app integrates with your phone's Motion and Fitness activity framework to read daily step count data allowing your provider to monitor your activity.

Screenshots

TennCare4 screens
Tristar Physical Therapy4 screens

Verdict

The call

The clearest difference is ratings volume: TennCare at 12K against Tristar Physical Therapy's 3. TennCare also leads on update cadence (every 5 weeks vs every 4 months) and iOS requirement (13.0 vs 15.1). Tristar Physical Therapy's advantage is rating (5.0 vs 4.8). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Tristar Physical Therapy holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: TennCare has 12K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

TennCare ships an update every 5 weeks, Tristar Physical Therapy every 4 months. Both last shipped on November 3, 2026.

Scorecard4 real differences · 6 level
TennCare versus Tristar Physical Therapy: the parameters behind the verdict, then further details
ParameterTennCareTristar Physical Therapy
PriceFreeFree
Rating4.8 (12K ratings)5.0 (3 ratings) — better
Positive reviews32.8% of reviews—
Number of ratings12K — better3
Update frequencyEvery 5 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.1
Further details — not scored
Size57 MB43 MB
Age rating4+12+
DeveloperState of TennesseeTristar Physical Therapy LLC

Customer experience

TennCare

All ratings12,231 ratings
Positive93.7%
Neutral2.5%
Negative3.9%
Written reviews116 reviews
Positive32.8%
Neutral10.3%
Negative56.9%

Tristar Physical Therapy

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

TennCare

Reported bugs

4 issues
  • App freezes or disappears after opening
  • Unable to enter date of birth during account creation
  • Uploaded documents not saving or viewable
  • Repeated password reset requests despite successful changes

Requested features

3 requests
  • Allow continued document submission after initial upload
  • Improve document upload process
  • Provide clearer instructions and error messages

Tristar Physical Therapy

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

TennCare

No in-app purchases

None

Tristar Physical Therapy

No in-app purchases

Questions

Is TennCare free?
TennCare is free to download, with no in-app purchases.
Is Tristar Physical Therapy free?
Tristar Physical Therapy is free to download, with no in-app purchases.
Which has better reviews, TennCare or Tristar Physical Therapy?
Tristar Physical Therapy is rated higher. TennCare averages 4.8 out of 5 from 12K ratings, while Tristar Physical Therapy averages 5.0 from 3 ratings.
Do TennCare or Tristar Physical Therapy have ads?
Neither TennCare nor Tristar Physical Therapy shows ads.
Which is updated more often, TennCare or Tristar Physical Therapy?
TennCare ships an update every 5 weeks, and Tristar Physical Therapy every 4 months. Most recently, TennCare was updated on November 3, 2026 and Tristar Physical Therapy on November 3, 2026.

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