TeamViewer Assist AR (Pilot) vs Tech Wizard

Use this app to receive remote assistance for all kinds of equipment, machinery, and infrastructure issues. • Simplify troubleshooting and improve productivity by showing the problem instead of just telling about it. • Receive real-time service and support from your remote experts • Your experts see what you see and annotate with 3D markers that stick to real-world objects • You can even share your knowledge by creating video tutorials for training purposes Key Features: • Remote camera sharing and real-time video streaming • HD VoIP • 3D annotations • Highest security standards: 256 Bit AES session encoding, 2048 Bit RSA key exchange • Plus so much more… TeamViewer Assist AR is the #1 choice for visual and remote guidance of field service technicians. Information on Mandatory Access ● Camera: Necessary to generate video feed on the app Information on Optional Access* ● Microphone: Fill the video feed with audio, or used to record message or session *You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access.

Tech Wizard solves the most common mechanical and technical problems of your bowling center. In seconds, you will know the cause of the problem and how to fix it. Whether you need to find technical/mechanical support or spare parts for you pinspotter, Tech Wizard is the app you need as it offers a completely new approach to managing mechanical issues. Tech Wizard: • Identifies the cause of the malfunction so that you can act promptly • Provides you with additional video tutorials • Sends real-time notifications about new trouble calls • Gives you the possibility to manage issues and create manual calls • Integrates with Trouble call system