NCRC vs Untangle

The National Conflict Resolution Center app for training initiatives on college campuses. Building on the significant strengths that are naturally present on higher education campuses and NCRC’s success in teaching people to communicate more effectively. NCRC’s interactive training modules focus on how to communicate more effectively on campus and in the world these modules have been loaded into the app for easy accessibility. Students, faculty, and staff first learn how to deal with personal conflict effectively, the foundation for additional learning. Exploration of their personal and cultural identities help students, faculty, and staff understand how these relate to their own communication style and assist them in gaining an appreciation of the identity of others. Students, faculty, and staff learn how these different styles can sometimes be the root of communication breakdown; and, most importantly, how they can learn to recognize when a communication breakdown is happening and do something about it, both interpersonally and when others are in conflict. Our app features interactive tools with quick access to our training modules, powerpoint, surveys and more.

Untangle is a guided stakeholder mapping tool that helps you analyze conflict with clarity and empathy. Whether you're studying a novel, a real-world dispute, or a situation in your own community, Untangle walks you through three steps: identify who's affected, understand what each person wants and how they feel misunderstood, then map the relationships between them — cooperation, tension, or conflict. The result is a relationship map that makes complexity visible — not to assign blame, but to build understanding. Features • Three-phase guided workflow — situation → perspectives → relationship map • Visual stakeholder map with color-coded relationships and power direction arrows • Phase 2 perspective cards: see what each person wants and how they feel misunderstood • Debrief questions to guide reflection and discussion • Language Supports mode with sentence frames, word bank, and debrief starters for L2 learners • Full English / Spanish bilingual support • Save your map as an image • Works completely offline — no account required, no data collected Developed for use in conflict analysis, peacebuilding education, and dual-language classrooms (grades 4–12 and beyond).