TSD DEALER vs Service Flex
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TSD DEALER
Manage your vehicle fleet with this contactless solution. Features include driver's license scanning, fleet availability checks, and connected vehicle analytics. Streamline operations with pickup/delivery options and secure payment processing.
- Contactless fleet management
- Connected vehicle analytics
- Driver's license scanning
- Fleet availability checks
- Pickup & Delivery Options
- Secure Credit Card Processing
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Securely manage your fleet with the TSD DEALER mobile app. Our newest dealer solution brings together a 100% contactless experience with connected vehicle analytics. Open an agreement, scan a driver’s license, or check your fleet availability in seconds from your iOS device. Trusted by over a dozen OEMs, TSD’s technology powers thousands of dealership locations globally. Discover our newest features: · Pickup & Delivery Options · Telematics Capabilities · Secure Credit Card Processing · Fuel Expense Recoupment · Toll Violation Automation · Fleet Management Reporting We appreciate your business! Thank you for choosing TSD.
Service Flex
Streamline routine tasks for automotive technicians directly from a mobile device. This app facilitates multi-point inspections and links pending services to repair orders, enhancing efficiency within a dealership's service department.
- Complete multi-point inspections
- Tie pending services to RO
- Forced march process
- Mobile task completion
- Part of Reynolds Retail Management System
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Service Flex from Reynolds and Reynolds allows technicians to complete several routine tasks, like filling out a multi-point inspection, directly from their phone. Ensure every opportunity is identified with a forced march process and easily tie pending services to the RO. Service Flex is designed and built as part of Reynolds Retail Management System. *Service Flex is only available for ERA-IGNITE and Advanced Service from Reynolds.
Screenshots
Verdict
The clearest difference is rating: Service Flex at 4.7 against TSD DEALER's 2.5. TSD DEALER's advantage is update cadence (monthly vs every 4 months) and ratings volume (110 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Service Flex holds the better App Store score, 4.7 against 2.5. That said, the two scores are not equally well evidenced: TSD DEALER has 110 ratings behind it against 6, so its average is the more settled of the two.
TSD DEALER ships an update monthly, Service Flex every 4 months. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.
| Parameter | TSD DEALER | Service Flex |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (110 ratings) | 4.7 (6 ratings) — better |
| Positive reviews | 12.9% of reviews | — |
| Number of ratings | 110 — better | 6 |
| Update frequency | Monthly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 206 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | TSD Rental LLC | The Reynolds and Reynolds Company and its affiliates |
Customer experience
TSD DEALER
Service Flex
Bugs and requests
TSD DEALER
Reported bugs
13 issues- App crashes upon login
- App crashes when scrolling
- Scanner no longer works after updates
- Too many bugs since the last update
- App freezes on iPad after new update
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- Error with time and date
- Can't close contracts due to scrolling issues
- Error when opening a contract with stored license
- Error messages when creating agreements for existing customers
- App freezes and needs to update
- App gets slower and hardly works
- App crashes a few times every week
- App has an update every other week
Requested features
12 requests- Make it quicker to mark vehicle damage areas
- Remember user credentials for faster login
- Add printing option for closed agreements
- Quicker access to Cirro Web from app settings
- Ability to record name of person setting up appointment
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- Ability to save incomplete records
- Require insurance expiration date and deny completion without update
- Deny completion with expired driver's license
- Include ability to add another driver to existing appointment
- Ability to have text sent to all customers on agreement
- Ability to add a rental vehicle not on file
- Remove password login on iPad
Service Flex
Not enough reviews yet to summarise bugs or requests.
In-app purchases
TSD DEALER
No in-app purchases
Service Flex
No in-app purchases
