Comparison

Dispatch.City vs CTS Driver App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dispatch.City

Manage your car fleet with real-time information. Schedule jobs, track trips, and capture proof of service with GPS location and signatures. Drivers can work offline with data stored on their devices.

Highlights
  • Schedule jobs and track execution
  • Real-time trip monitoring
  • Capture GPS location
  • Capture signatures for proof of service
  • Offline driver functionality
Features
Read full description

Dispatch.City - the best and easiest way to manage your car fleet. Simple, yet powerful app which provides you with real time information. Main Features * Schedule Jobs and Track its Execution * Real Time Trip Monitoring * Capture GPS Location of Pick Up and Drop Off * Capture Passenger's and Driver’s signatures as proof of service * Drivers can work offline with Job data stored on device

About

CTS Driver App

This application provides contracted transportation providers with real-time trip information, including past, current, and future bookings. It facilitates efficient communication between drivers and dispatch, improving on-time performance and passenger service.

Highlights
  • Real-time trip viewing (past, current, future)
  • Efficient communication with dispatch
  • Instant updates and manifest changes
  • Improved on-time performance
  • Increased passenger trips per hour
Features
Read full description

The CTS Driver App, a demand response mobile data terminal (MDT), used by the contracted and credentialed transportation provider network, allows Drivers to see previous, current, and future trips in real-time. The Driver App allows CTS to better handle same-day bookings, improve on-time performance, and increase passenger trips per hour with increased efficiency. Available only to Provider Drivers in the CTS network, Drivers can easily communicate with CTS staff in real-time to provide instant updates and manifest changes. Through this real-time communication between Drivers on the road and the CTS offices, we are able to effectively improve the accuracy of information and provide better customer service to passengers.

Screenshots

Dispatch.City4 screens
CTS Driver App3 screens

Verdict

The call

The clearest difference is rating: Dispatch.City at 3.1 against CTS Driver App's 2.3. Dispatch.City also leads on update cadence (every 3 weeks vs every 4 months). CTS Driver App's advantage is iOS requirement (8.0 vs 13.0). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Dispatch.City holds the better App Store score, 3.1 against 2.3. Both are backed by a comparable volume of ratings — 11 and 13 respectively. Written reviews split almost evenly too, at 0% and 0% positive.

UpkeepUpdate frequency

Dispatch.City ships an update every 3 weeks, CTS Driver App every 4 months. The most recent releases landed on June 6, 2026 and September 10, 2026 respectively.

Scorecard3 real differences · 7 level
Dispatch.City versus CTS Driver App: the parameters behind the verdict, then further details
ParameterDispatch.CityCTS Driver App
PriceFreeFree
Rating3.1 (11 ratings) — better2.3 (13 ratings)
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings1113 — better
Update frequencyEvery 3 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.08.0 — better
Further details — not scored
Size171 MB58 MB
Age rating4+17+
DeveloperDispatchCity, Inc.COORDINATED TRANSPORTATION SOLUTIONS, INC.

Customer experience

Dispatch.City

All ratings11 ratings
Positive45.5%
Neutral9.1%
Negative45.5%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

CTS Driver App

All ratings13 ratings
Positive30.8%
Neutral0.0%
Negative69.2%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Dispatch.City

No in-app purchases

None

CTS Driver App

No in-app purchases

Questions

Is Dispatch.City free?
Dispatch.City is free to download, with no in-app purchases.
Is CTS Driver App free?
CTS Driver App is free to download, with no in-app purchases.
Which has better reviews, Dispatch.City or CTS Driver App?
Dispatch.City is rated higher. Dispatch.City averages 3.1 out of 5 from 11 ratings, while CTS Driver App averages 2.3 from 13 ratings.
Do Dispatch.City or CTS Driver App have ads?
Neither Dispatch.City nor CTS Driver App shows ads.
Which is updated more often, Dispatch.City or CTS Driver App?
Dispatch.City ships an update every 3 weeks, and CTS Driver App every 4 months. Most recently, Dispatch.City was updated on June 6, 2026 and CTS Driver App on September 10, 2026.

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