Plumbers Tech App vs TechApp by Shop

The Plumbers Tech App is an HVAC and plumbing service technician performance tracker. The app allows individual technicians to be set-up with their individual performance goals set up monthly with an annual total. The app allows the technician to see in real time what his/her daily goal is for the day, month, and year. After each service transaction is recorded from the technician’s phone it updates how much of the goal is remaining for the day, month, and year in real time. As the customer transaction is entered by the technician a data base is populated with information that identifies where the revenue stream came from. Service call types can be defined by your company, but standard types are pre-loaded. These types include demand service call, service agreement, tune-up, warranty, call back, and IAQ. The data base then creates a report that identifies these revenue streams by technician and what percentage of your business comes from these revenue streams. Reporting also shows total revenue by technician and the average ticket for each service call type. Job types are used to track equipment sales by each technician. Job type categories can also be defined by your company, but pre-loaded job types include: A/C and Coil, Complete A/C System with Furnace, Furnace, Heat Pump, Air Handler, Water Heater, Geo Thermal, Boiler, and Tankless Water Heater. The app tracks closing rates, average job type ticket amount, equipment age, brand, and type in the data base. Quoted but not closed job types appear in a report daily so follow-up calls can be made for a last chance effort to close the sale. The data base includes customer address information to send promotional and marketing collateral to solicit sales opportunities. Real time commission tracking is available allowing the technician and manager to track commissions instantly. If you are wanting to track where your service revenues are coming from and individual technician performance, then Plumbers tech app meets those needs.

TechApp by Shop-Ware is the only native mobile application crafted with technicians' feedback. It syncs seamlessly with Shop-Ware, an all-in-one cloud-based shop management system that enables automotive repair shops to manage and grow their business. With TechApp’s intuitive and user-friendly interface, technicians can carry out their work directly at the vehicle, streamlining the repair process and enabling customers to get back on the road faster. Download TechApp by Shop-Ware for increased productivity and streamlined communication between technicians, service advisors, and shop customers. Included in the app: * Easily view summary of work, drill into detailed information while performing services, track job progress in real-time, and keep a detailed record of all findings right from one centralized location. * Swiping to the right, techs can easily mark an inspection item green. Swiping left will allow the technician to select yellow or red status, directing the tech to the Findings screen where they can record their findings and add images and/or videos to provide context. * Integrated with the device's native camera, technicians have the full functionality of the phone's camera features to capture the clearest picture from the darkest corner of the undercarriage. * Mark up pictures to show where the issue is and write text explaining it. * Share findings with customers using Shop-Ware’s integrated Digital Vehicle Experience (DVX) — car owners will receive a clear presentation of the work that you have done on their vehicle, along with any urgent repairs and maintenance recommendations prioritized by service advisors. * Receive approvals faster by giving the customer a clear understanding of the priority and urgency of each recommendation. Shop customers are able to quickly approve or decline services without extensive guidance from service advisors. This saves time and showcases the shop’s expertise to their customers. TechApp by Shop-Ware is available on both iOS and iPadOS devices, enabling technicians to work where they are most efficient - directly at the vehicle. DOWNLOAD THE APP TODAY.