Epic Authenticator vs Morgantown 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Epic Authenticator
This app enhances security for your electronic health record system by providing two-factor authentication. It sends notifications to your phone for login verification or offers temporary passcodes for access.
- Two-factor authentication
- Login notifications
- Temporary passcodes
- Enhanced credential security
- Epic EHR system integration
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The Epic Authenticator app provides two-factor authentication for your Epic electronic health record system. Two-factor authentication makes your Epic credentials more secure by requiring another step to verify that it's you when you log in. Periodically when logging into Epic you'll receive a notification on your phone. Tap the notification to indicate that it's you and finish logging in. In case you miss the notification, you can also log in by typing in a temporary passcode displayed in the Epic Authenticator app. Your organization must set up Epic two-factor authentication before you can use the app, and you'll need to enroll your Epic Authenticator device in Epic. To get started, refer to the directions provided by your organization, or contact your organization's help desk.
Morgantown 311
Easily request city services and report problems like potholes or broken streetlights. Pinpoint issues with location services, attach photos or videos, and track the status of your reports and community submissions.
- Report city service issues
- Pinpoint request location
- Submit photos/videos
- Track report status
- View community reports
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From potholes and abandoned vehicles to garbage service issues and street light repair, the Morgantown 311 app makes requesting city services and reporting problems easy. The app uses your phone’s location services to pinpoint your request and provide you with common service requests to choose from. The Morgantown 311 app allows residents to submit pictures or video along with their request. Track the status of reports you or other members of the community have submitted.
Screenshots
Verdict
The clearest difference is review sentiment: Morgantown 311 at 100% against Epic Authenticator's 27%. Morgantown 311 also leads on rating (4.2 vs 2.5) and update cadence (every 7 months vs every 16 months). Epic Authenticator's advantage is device support (3 vs 1) and ratings volume (39 vs 10). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Morgantown 311 holds the better App Store score, 4.2 against 2.5. Both are backed by a comparable volume of ratings — 39 and 10 respectively. Written reviews point the same way: 27% of Epic Authenticator's written reviews are positive against 100% of Morgantown 311's.
Epic Authenticator ships an update every 16 months, Morgantown 311 every 7 months. The most recent releases landed on September 29, 2026 and September 27, 2026 respectively.
| Parameter | Epic Authenticator | Morgantown 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (39 ratings) | 4.2 (10 ratings) — better |
| Positive reviews | 26.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 39 — better | 10 |
| Update frequency | Every 16 months | Every 7 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone |
| Requires iOS | 16.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 5 MB | 141 MB |
| Age rating | 4+ | 12+ |
| Developer | Epic | City of Morgantown |
Customer experience
Epic Authenticator
Morgantown 311
In-app purchases
Epic Authenticator
No in-app purchases
Morgantown 311
No in-app purchases
Questions
Is Epic Authenticator free?
Is Morgantown 311 free?
Which has better reviews, Epic Authenticator or Morgantown 311?
Do Epic Authenticator or Morgantown 311 have ads?
Which is updated more often, Epic Authenticator or Morgantown 311?
Other comparisons
