Comparison

Epic Authenticator vs HNCareConnect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Epic Authenticator

This app enhances security for your electronic health record system by providing two-factor authentication. It sends notifications to your phone for login verification or offers temporary passcodes for access.

Highlights
  • Two-factor authentication
  • Login notifications
  • Temporary passcodes
  • Enhanced credential security
  • Epic EHR system integration
Features
Read full description

The Epic Authenticator app provides two-factor authentication for your Epic electronic health record system. Two-factor authentication makes your Epic credentials more secure by requiring another step to verify that it's you when you log in. Periodically when logging into Epic you'll receive a notification on your phone. Tap the notification to indicate that it's you and finish logging in. In case you miss the notification, you can also log in by typing in a temporary passcode displayed in the Epic Authenticator app. Your organization must set up Epic two-factor authentication before you can use the app, and you'll need to enroll your Epic Authenticator device in Epic. To get started, refer to the directions provided by your organization, or contact your organization's help desk.

About

HNCareConnect

Connect with healthcare professionals for secure, real-time conversations and personalized care. Access medical records, receive medication reminders, and join a supportive community for a holistic health journey.

Highlights
  • Real-time chat with healthcare professionals
  • Access to medical records
  • Personalized care collaboration
  • Medication reminders
  • Supportive community connection
Features
Read full description

HNConnectCare is an innovative app that connects patients with healthcare professionals in a secure and convenient way. With our user-friendly interface, you can engage in real-time chat conversations effortlessly. Collaborate with your healthcare team to support personalised care and access your medical records easily. Stay on track with medication reminders and connect with a supportive community. Join us today for a compassionate and holistic approach to your healthcare journey.

Screenshots

Epic Authenticator2 screens
HNCareConnect3 screens

Verdict

The call

The clearest difference is rating: HNCareConnect at 5.0 against Epic Authenticator's 2.5. HNCareConnect also leads on update cadence (every 5 weeks vs every 16 months). Epic Authenticator's advantage is ratings volume (39 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HNCareConnect holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: Epic Authenticator has 39 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Epic Authenticator ships an update every 16 months, HNCareConnect every 5 weeks. Both last shipped on September 29, 2026.

Scorecard3 real differences · 7 level
Epic Authenticator versus HNCareConnect: the parameters behind the verdict, then further details
ParameterEpic AuthenticatorHNCareConnect
PriceFreeFree
Rating2.5 (39 ratings)5.0 (3 ratings) — better
Positive reviews26.7% of reviews—
Number of ratings39 — better3
Update frequencyEvery 16 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS16.015.0 — better
Further details — not scored
Size5 MB89 MB
Age rating4+17+
DeveloperEpicHoly Name Medical Center, INC.

Customer experience

Epic Authenticator

All ratings39 ratings
Positive33.3%
Neutral7.7%
Negative59.0%
Written reviews15 reviews
Positive26.7%
Neutral6.7%
Negative66.7%

HNCareConnect

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Epic Authenticator

No in-app purchases

None

HNCareConnect

No in-app purchases

Questions

Is Epic Authenticator free?
Epic Authenticator is free to download, with no in-app purchases.
Is HNCareConnect free?
HNCareConnect is free to download, with no in-app purchases.
Which has better reviews, Epic Authenticator or HNCareConnect?
HNCareConnect is rated higher. Epic Authenticator averages 2.5 out of 5 from 39 ratings, while HNCareConnect averages 5.0 from 3 ratings.
Do Epic Authenticator or HNCareConnect have ads?
Neither Epic Authenticator nor HNCareConnect shows ads.
Which is updated more often, Epic Authenticator or HNCareConnect?
Epic Authenticator ships an update every 16 months, and HNCareConnect every 5 weeks. Most recently, Epic Authenticator was updated on September 29, 2026 and HNCareConnect on September 29, 2026.

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