Relay On Demand vs ExpressNS+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Relay On Demand
This app connects carriers with truck drivers for short-haul moves under 150 miles. Carriers can quickly find drivers to fill empty seats or cover HOS shortages. Drivers gain flexibility to work when and how often they choose, with upfront pay visibility and quick payment options.
- On-demand truck drivers
- Short-haul moves (<150 miles)
- Fill empty truck seats
- Cover HOS shortages
- Flexible driver work schedule
- Upfront pay and cost visibility
- Quick payment options
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RELAY is an app that matches Carriers and Drivers. With RELAY you can get a Truck Driver On Demand for any move less than 150 miles. As a carrier, you can instantly get a driver to fill your empty truck seat or back fill your driver who ran out of HOS with just a few clicks. Drivers can use RELAY to work when and how often they want. A new way to use your CDL OnDemand. Drivers… You now have a better way to work and earn big money using your CDL. Enjoy the freedom and flexibility to work when and how often you like. When you’re ready to work, simply log in and accept an available Relay Move that fits your schedule. Use RELAY to pick up extra work on the side whenever you want or make RELAY your main gig. Either way, you can opt to get paid as soon as the next day! With RELAY, there are no price negotiations or haggling. Drivers and Carriers both see the pay and cost upfront and can decide to do the Relay Move or not. Simple, fair, and efficient. HOW IT WORKS Carriers: You can download the app, sign up, and get a pre-qualified, safe, and professional driver within minutes. All drivers must pass RELAY’s background, assessments, and training so you can be assured the truck drivers through RELAY are the best of the best. Drivers: Before you can start using the app you’ll need to sign up and create a profile. Once you are approved and authorized by RELAY you’ll be able to access our exclusive Relay moves and accept them through the app.
ExpressNS+
This app streamlines intermodal facility procedures for drivers, offering features like pre-gate information submission, location visuals, and electronic receipt access. It aims to reduce gate times and improve overall terminal efficiency with a modern user interface and advanced integrations.
- Submit Pre-Gate Information
- Visuals of Parking & Pick up Locations
- Search by Reservation Number or Equipment ID
- Electronic J1 Receipts
- Submit Bad Order Information
- Report equipment damages using camera
- QR Code Scanning for Reduced Gate Time
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ExpressNS+™ is the next generation mobile application created by Norfolk Southern to make the Ingate, Outgate, On-Terminal, and Pre-Gate procedures to our intermodal facilities easier for Intermodal Drivers. The legacy app has been migrated to a new more advanced platform with updates to the application’s user interface, improved user experience, as well as more modern and forward-looking features & integrations. Intermodal Drivers can perform the following functions using ExpressNS+™: * Submit Pre-Gate Information * Obtain Visuals of Parking & Pick up Locations * Search by Reservation Number or Equipment ID * Receive Electronic J1 Receipts * Submit Bad Order Information * Search Intermodal Equipment * Report equipment damages using camera Some immediate benefits you can expect from using ExpressNS+™ include: * Reduced Gate Time via QR Code Scanning * Streamlined Terminal Activity * Mobile Mission Management * Electronic J1 Receipts * Billing Errors and Availability Notifications * Visual Parking and Pick up Information * Unit Lookup by Reservation Number * Dispatcher Pre-Gate Entry via Web App For more information on ExpressNS+™, visit us at: www.nscorp.com/content/nscorp/en/shipping-options/intermodal/express-ns.html
Screenshots
Verdict
The clearest difference is review sentiment: Relay On Demand at 65% against ExpressNS+'s 0%. Relay On Demand also leads on rating (3.6 vs 1.8). ExpressNS+'s advantage is monetization model (free vs ad-supported). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Relay On Demand holds the better App Store score, 3.6 against 1.8. Both are backed by a comparable volume of ratings — 109 and 60 respectively. Written reviews point the same way: 65% of Relay On Demand's written reviews are positive against 0% of ExpressNS+'s.
Relay On Demand ships an update every 2 months, ExpressNS+ every 5 weeks. The most recent releases landed on October 5, 2026 and October 15, 2026 respectively.
| Parameter | Relay On Demand | ExpressNS+ |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (109 ratings) — better | 1.8 (60 ratings) |
| Positive reviews | 64.8% of reviews — better | 0.0% of reviews |
| Number of ratings | 109 — better | 60 |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 84 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | Relay LLC | Norfolk Southern Corporation |
Customer experience
Relay On Demand
ExpressNS+
Bugs and requests
Relay On Demand
Reported bugs
7 issues- App restarts often
- App crashes when switching screens
- Login issues
- Confirmation email not received
- Sign-up process loops
Show 2 moreShow fewer
- App is glitchy at times
- Occasional bugs in the app
Requested features
28 requests- Improve instant pay functionality
- Integrate electronic log within the app
- Provide electronic log for managing HOS
- Offer higher paying jobs in the future
- Verify user's location before requiring personal data
Show 23 moreShow fewer
- Fix app crashes
- Improve app stability
- Provide clearer communication on application status
- Offer better support for drivers
- Increase availability of local runs in all markets
- Ensure fair compensation for drivers
- Allow drivers to voice concerns and advocate for interests
- Create a more driver-friendly platform
- Improve the tier system for new drivers
- Ensure cleaner tractor conditions
- Provide access to the full load board for new drivers
- Offer better pay rates
- Ensure consistent pay rates
- Improve communication regarding fuel cards
- Consider traffic in deadline setting
- Make fuel card information readily available
- Provide more local runs
- Improve app navigation for non-techie users
- Add dark mode option
- Improve app performance
- Provide more transparent experience requirements
- Offer better reimbursement process for rejected applicants
- Improve the sign-up and login process
ExpressNS+
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Relay On Demand
No in-app purchases
ExpressNS+
No in-app purchases







