KhedmetCom vs Adawat ادوات

KhedmetCom is an Enterprise Application can be utilized at Service providers to automate their field service management process. It benefits enterprise service providers with the following: 1. Dispatch & Call Handling • Service schedulers and dispatchers can schedule customer request based on available technicians based on their calendars. • Reduce or eliminate debrief time with service technicians. • Eliminate unnecessary phone triage prior to service technicians arriving on site. • Reduce number of dispatchers that are handling technician day-to-day activities. • Reduce office personnel and increase revenue generating personnel. 2. Service Technician Savings and Assistance • Increase customer satisfaction by better preparing the service technician for the location and job they are arriving at. • Increase the number of calls a technician can perform in a given day. • Reduction in repeat visits and improvement in first time fix rate. • Technician can get assistance finding other technicians who can provide help while at the customer job location. 3. Customer History • Technicians have the customer’s history at their fingertips , which means they can view customer’s past jobs completed , history , notes • Technician can view any repairs were done on the customer’s machines in the past 4. Navigation • GPS integration within the technician app uses services like Google Maps to show field service technicians the best routes. customers’ address into out-of-date car GPS systems. • Customer can view technician on my-way map route real-time and notification • Service dispatcher can view technicians active location on map and view in progress routes to jobs and completed jobs 5. Paperwork • Eliminate carbon copy service forms. • Eliminate re-keying in invoices and reducing invoicing costs. • Improve communication between service technicians and service centers.

Adawat is an online B2B marketplace that connects small businesses with a network of factories, wholesale suppliers and distributors via mobile and web applications. Adawat is re-engineering electrical tools and hardware market, using data-driven technologies and state of the art supply chains. on a mission to revolutionize the B2B wholesale market on its marketplace in order to empower small businesses in procuring their supplies seamlessly. Through Adawat app, order from the wholesale market directly from suppliers and distributors. They can buy their business needs easily on Adawat app and keep an eye on our frequent discounts, offers and sale seasons in many categories from the wholesale market. Adawat offers multiple payment options and fast order delivery for your maximum convenience. With Adawat, forget about bargaining to get the best prices because you can get them immediately. Forget about handling piles of paper bills and invoices. Forget about the endless trips to the wholesale market. Forget about late order delivery agents.