Onfido vs Experian Candidate RTW
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Onfido
This app uses AI to compare identification documents with facial biometrics, helping businesses onboard customers securely. It aims to reduce fraud and costs while enabling wider access to digital opportunities. Users can experience the verification process by submitting ID photos and selfie videos.
- AI-driven identity verification
- ID document comparison
- Facial biometric analysis
- Fraud reduction
- Customer onboarding
- Guest experience mode
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Onfido verifies the world’s identities. We build AI that compares IDs to facial biometrics to help businesses onboard more customers. Our vision is an open world where identity is the key to access. Our technology helps businesses bring more people onto their platforms, driving down fraud and cost, while allowing everyone to benefit from the extraordinary opportunities of the digital era. We work with global brands like Revolut, BBVA, Remitly and Indiegogo, and our investors include Microsoft and Salesforce. Experience the on-boarding journey offered by Onfido. You’ll be asked to take a photo of your ID document, and a short selfie video. To get started, connect your Onfido account using the QR code on your dashboard. Alternatively, you can continue as a guest and fully experience the journey without actually submitting personal data to Onfido.
Experian Candidate RTW
Easily share the necessary information and documents for your employer to complete your Right to Work check in the UK. This app streamlines the onboarding process, helping you start your new job faster.
- Guides data provision for employers
- Enables ID document upload
- Secure data sharing
- Saves data for future use
- Streamlines onboarding
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Share the information employers need to complete your Right to Work check. All employers in the UK must conduct a Right to Work check before they can hire you. Experian RTW app makes this an easy process, for you and the employer, so that you can start your new job as quickly as possible. Experian Candidate RTW app will: Guide you through exactly what your new employer needs you to provide. Direct you to enter your details and upload the required ID documents. Enable you to share your data securely and safely with the employer. Allow you to save your data to make it easy to share again with other recruiters. Download ‘Experian Candidate RTW’ today – when you have found a job, it will help you get on-board and start work quickly.
Screenshots
Verdict
The clearest difference is rating: Experian Candidate RTW at 4.5 against Onfido's 3.6. Experian Candidate RTW also leads on update cadence (every 3 weeks vs every 2 months) and ratings volume (77 vs 17). Onfido's advantage is review sentiment (60% vs 31%) and iOS requirement (13.4 vs 15.5). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Experian Candidate RTW holds the better App Store score, 4.5 against 3.6. Both are backed by a comparable volume of ratings — 17 and 77 respectively. Written reviews complicate that: 60% of Onfido's written reviews are positive against 31% of Experian Candidate RTW's, so the app with the better star average is not the one people write more warmly about.
Onfido ships an update every 2 months, Experian Candidate RTW every 3 weeks. The most recent releases landed on November 2, 2026 and November 12, 2026 respectively.
| Parameter | Onfido | Experian Candidate RTW |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (17 ratings) | 4.5 (77 ratings) — better |
| Positive reviews | 60.0% of reviews — better | 31.0% of reviews |
| Number of ratings | 17 | 77 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.4 — better | 15.5 |
| Further details — not scored | ||
| Size | 44 MB | 158 MB |
| Age rating | 4+ | 17+ |
| Developer | Onfido | T4 Communications UK Limited |
Customer experience
Onfido
Experian Candidate RTW
Bugs and requests
Onfido
Not enough reviews yet to summarise bugs or requests.
Experian Candidate RTW
Reported bugs
17 issues- App crashes multiple times during use
- Passport photo recognition fails consistently
- NFC chip reading fails or doesn't display progress bar
- Liveness check words don't appear on screen
- Liveness check rejects correct pronunciations
Show 12 moreShow fewer
- Head movement detection doesn't register properly
- Face recognition fails on certain devices
- App force closes unexpectedly
- Network error on final submission
- Links and QR codes redirect to App Store instead of opening app
- Server error messages during processing
- Loading wheel spins indefinitely
- Biometric scan button off-screen with no scroll bar
- Contradictory instructions for passport chip scanning
- App doesn't accept expired passports despite UK government approval
- Three-word verification system malfunctions
- Automatic language switching to Chinese with no way to change it
Requested features
10 requests- Allow upload of previously captured ID images instead of requiring camera use
- Add scroll indicators for biometric scanning page
- Implement in-app language selection independent of phone settings
- Provide clearer, more detailed instructions for NFC chip scanning
- Add ability to go back and retry failed steps without restarting
Show 5 moreShow fewer
- Offer alternative verification methods beyond passport
- Improve keyboard type selection for numerical-only fields
- Add FAQ section with working links
- Implement in-app customer support chat
- Allow session persistence so users don't lose progress when closing app
In-app purchases
Onfido
No in-app purchases
Experian Candidate RTW
No in-app purchases
Questions
Is Onfido free?
Is Experian Candidate RTW free?
Which has better reviews, Onfido or Experian Candidate RTW?
Do Onfido or Experian Candidate RTW have ads?
Which is updated more often, Onfido or Experian Candidate RTW?
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