Comparison

Torq Vendor vs Patient Controller RC

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Torq Vendor

This app helps medical device representatives manage their case schedules and communicate with hospitals. It offers automatic case matching, live updates from the operating room, and tray management. Users can receive notifications for case changes and submit forms directly from their device.

Highlights
  • Case scheduling and grouping
  • Automatic case matching
  • Live OR updates
  • Tray management and tracking
  • Actionable notifications
  • Form submission
Features
Read full description

Torq Vendor keeps medical device reps on top of every case they cover. You're matched to cases automatically, you can follow the surgery live, and you tell the hospital which trays to expect, all from your phone. CASE SCHEDULE • Every case you're matched to, across all your hospitals, in one list grouped by day. • Search any case detail, including doctor, procedure and notes, and filter by day or hospital. • Group each day by surgeon if you prefer. • See the procedure, surgeon, room, duration, side of body and patient initials, age and sex for each case. • Show case times in the hospital's time zone or your own. AUTOMATIC CASE MATCHING • Torq matches you to cases using rules set up for your territory. • Accept or reject a case, or accept it and mark no trays needed, right from the list. • See which teammates have accepted a case, so you know who's covering it. LIVE UPDATES FROM THE OR • At supported hospitals, follow each case as it happens: patient arrival, pre-op completed, patient in room, incision, closing, closed and patient out. • Follow the previous case in the same room too, so you can time your arrival. TRAY RESPONSES • Tell the hospital how many house and loaner trays to expect, and when loaners will arrive. • Pick named loaner trays from your team's tray library, with suggestions based on the case and your team's past picks. • Mark loaner trays on hold, or tell the hospital no loaners are needed. • Track the trays delivered for your case and view their photos. ACTIONS AND NOTIFICATIONS • The Actions tab gathers every case that needs something from you, with a badge count and colors for what's urgent. • Get notified when a case is added, canceled, transferred or removed, or when its date, time, room, side of body or notes change. Tap a notification to open the case. • Turn on email notifications to get the same alerts in your inbox. MORE • Leave a team response note for the hospital. • Send product order and implant usage forms by photo, at supported hospitals. • Add a case to Google Calendar. • Choose a light, dark or system theme, and adjust the text size. Torq Vendor works with Torq Hospital, the app hospital staff use to coordinate reps and trays. You'll need a Torq account, which you can request in the app.

About

Patient Controller RC

Manage your Abbott neuromodulation device programs from your smartphone. Control stimulation settings, monitor your device, and connect with your clinician remotely for adjustments and telehealth sessions.

Highlights
  • Turn stimulation ON/OFF
  • Select stimulation programs
  • Adjust stimulation amplitude
  • Check device battery
  • Monitor charging
  • Remote clinician connection
  • Secure in-app video chat
Read full description

This app is for use with Abbott rechargeable devices including the Eterna™ Spinal Cord Stimulation system and the Liberta RC™ DBS system. The Patient Controller (PC) Application was developed by Abbott for people living with chronic pain and movement disorders who are treated by Abbott neuromodulation devices. This application helps patients conveniently manage the programs prescribed by their physicians and uses Bluetooth® wireless technology to communicate between the implanted stimulator, Charger and the Patient Controller App. The Patient Controller Application runs on Abbott recommended devices (as mentioned below) and is easy to use, while the wireless interface provides patients the convenience of managing prescribed stimulation settings from a familiar iOS device. Some of the key functions available for patients include: - Turn stimulation ON/OFF - Select stimulation programs for changing therapy needs - Adjust stimulation amplitude - Check device battery - Monitor charging of the implanted stimulator - Adjust charger settings - Turn on MRI mode for MR Conditional systems - Activate and de-activate Surgery Mode In addition, NeuroSphere™ Virtual Clinic on the PC app enables users to connect with their clinicians for routine programming adjustments remotely. Secure in-app video chat enables telehealth sessions directly from within the PC application. THIS APP DOES NOT PROVIDE MEDICAL ADVICE, NOR SHOULD BE REGARDED AS COMPRISING MEDICAL ADVICE OF ANY NATURE. THE APP IS NOT A SUBSTITUTE FOR THE PROFESSIONAL JUDGEMENT AND TREATMENT BY A PHYSICIAN OR MEDICAL PROFESSIONAL. PATIENTS SHOULD CONSULT WITH THEIR PHYSICIAN PRIOR TO MAKING ANY MEDICAL DECISIONS. IF YOU SUSPECT YOU MAY HAVE A MEDICAL EMERGENCY, PLEASE CONTACT EMERGENCY SERVICES OR YOUR HEALTHCARE PROVIDER. Note: - This application will work on select Appleⱡ iPhoneⱡ devices running iOS 15.6.1 or later. - For a list of compatible devices see https://www.NMmobiledevicesync.com/cp - For the Privacy Policy see https://www.virtualclinic.abbott/policies - For the Terms of Use see https://www.virtualclinic.abbott/policies - ⱡ iPhone is a registered trademark of Apple, Inc. - Bluetooth is a registered trademark of Bluetooth SIG

Screenshots

Torq Vendor4 screens
Patient Controller RC4 screens

Verdict

The call

The clearest difference is review sentiment: Torq Vendor at 100% against Patient Controller RC's 22%. Torq Vendor also leads on rating (5.0 vs 2.9). Patient Controller RC's advantage is ratings volume (143 vs 19). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Torq Vendor holds the better App Store score, 5.0 against 2.9. That said, the two scores are not equally well evidenced: Patient Controller RC has 143 ratings behind it against 19, so its average is the more settled of the two. Written reviews point the same way: 100% of Torq Vendor's written reviews are positive against 22% of Patient Controller RC's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
Torq Vendor versus Patient Controller RC: the parameters behind the verdict, then further details
ParameterTorq VendorPatient Controller RC
PriceFreeFree
Rating5.0 (19 ratings) — better2.9 (143 ratings)
Positive reviews100.0% of reviews — better21.7% of reviews
Number of ratings19143 — better
Update frequencyEvery 4 monthsEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.415.6.1 — better
Further details — not scored
Size56 MB79 MB
Age rating17+17+
DeveloperTorq InterfaceAbbott

Customer experience

Torq Vendor

All ratings19 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Patient Controller RC

All ratings113 ratings
Positive44.2%
Neutral13.3%
Negative42.5%
Written reviews92 reviews
Positive21.7%
Neutral14.1%
Negative64.1%

Bugs and requests

Torq Vendor

Not enough reviews yet to summarise bugs or requests.

Patient Controller RC

Reported bugs

6 issues
  • App incompatible with iPhone 15, 16, 17 series
  • Frequent disconnections from device requiring app restart
  • App crashes and won't open
  • Password update rejection
  • Incompatibility with iOS 18.3.2 and newer
Show 1 more
  • Battery indicator not displaying correctly on newer phones

Requested features

9 requests
  • Support for iPhone 15, 16, 17 and newer models
  • Android app version
  • Apple Watch app integration
  • Sleep timer functionality
  • User-adjustable intermittent pulse programs
Show 4 more
  • Screen brightness control for nighttime use
  • Remote programming capability
  • Faster Bluetooth connection speed
  • Monthly bug fix and security patches

In-app purchases

None

Torq Vendor

No in-app purchases

None

Patient Controller RC

No in-app purchases

Questions

Is Torq Vendor free?
Torq Vendor is free to download, with no in-app purchases.
Is Patient Controller RC free?
Patient Controller RC is free to download, with no in-app purchases.
Which has better reviews, Torq Vendor or Patient Controller RC?
Torq Vendor is rated higher. Torq Vendor averages 5.0 out of 5 from 19 ratings, while Patient Controller RC averages 2.9 from 143 ratings.
Do Torq Vendor or Patient Controller RC have ads?
Neither Torq Vendor nor Patient Controller RC shows ads.
Which is updated more often, Torq Vendor or Patient Controller RC?
Torq Vendor ships an update every 4 months, and Patient Controller RC every 4 months. Most recently, Torq Vendor was updated on November 2, 2026 and Patient Controller RC on November 3, 2026.

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