UPExperience vs Service Flex

UpdatePromise powers more than 20,000 businesses today and is now available for Mac OS. Consumers expect to be communicated with via SMS Text Messaging, UpdatePromise helps you meet that expectation through TCPA Compliant Business Texting solutions that have been proven by over 10 Million Consumer Connections. UpdatePromise communicates directly to your customers' cell phones without the need for them to install an app. And since more than 96% of text messages are opened within 90 seconds, you and your customers will be communicating in real time! Real time communications generate increased sales, higher customer satisfaction rates and Net Promoter Scores that build your brand and repeat customer base, further increasing your revenue and profits! Instant notifications tell you when a customer responds to a text message, gives a negative survey or completed an online electronic signature or payment. The UpdatePromise Mac OS app is synced across your desktop and other mobile devices in real time so you never miss a message, alert or instant notification. Automated Messaging (On Integrated Systems)

Service Flex from Reynolds and Reynolds allows technicians to complete several routine tasks, like filling out a multi-point inspection, directly from their phone. Ensure every opportunity is identified with a forced march process and easily tie pending services to the RO. Service Flex is designed and built as part of Reynolds Retail Management System. *Service Flex is only available for ERA-IGNITE and Advanced Service from Reynolds.