Comparison

My Hotel Key vs My Baldwinsville

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Hotel Key

Unlock your hotel room door directly from your smartphone. This app eliminates the need for physical keys by providing secure digital access after online ID verification. Enjoy a seamless and convenient check-in experience.

Highlights
  • Unlock hotel room doors with smartphone
  • Digital key sent to the app
  • Eliminates lost or stolen physical keys
  • Secure online ID verification
  • 24/7 easy access
Features
Read full description

Bypass lines at the front desk and simplify guest room access with the power to unlock your hotel room door using your own personal device with My Hotel Key. Get a digital key sent to the app from your hotel, and you can forget about lost or stolen keys and keys that lose their magnetic imprint. With online ID verification, My Hotel Key ensures secure easy access 24/7. Note: My Hotel Key can only be used with hotels that support the app powered by Agilysys.

About

My Baldwinsville

Features
Read full description

Wondering how to quickly and easily find out what's going on around Village of Baldwinsville? Look no further than My Baldwinsville to receive the latest alerts on road closures, weather alerts, events and so much more! In addition to notifications, you'll have easy access to commonly used resources from the Village!

Screenshots

My Hotel Key3 screens
My Baldwinsville4 screens

Verdict

The call

The clearest difference is update cadence: My Hotel Key at every 3 months against My Baldwinsville's every 13 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

My Hotel Key ships an update every 3 months, My Baldwinsville every 13 months. The most recent releases landed on September 15, 2026 and September 18, 2026 respectively.

Scorecard1 real difference · 9 level
My Hotel Key versus My Baldwinsville: the parameters behind the verdict, then further details
ParameterMy Hotel KeyMy Baldwinsville
PriceFreeFree
Rating2.3 (3 ratings) — better
Positive reviews6.0% of reviews
Number of ratings3 — better
Update frequencyEvery 3 months — betterEvery 13 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.615.0 — better
Further details — not scored
Size36 MB132 MB
Age rating4+4+
DeveloperAgilysys NV, LLCGOGov, Inc.

Bugs and requests

My Hotel Key

Reported bugs

22 issues
  • App does not work for room access
  • App crashes when trying to use digital key
  • Camera fails to focus or scan ID/license
  • Credit cards with expiration dates before May are not accepted
  • Cannot share digital key with others
Show 17 more
  • App requires driver's license photo
  • App gets stuck on startup or authentication screens
  • Virtual key does not load or work
  • App crashes when pulling up a key
  • Camera on iPhone 14 Pro cannot focus
  • App crashes when trying to use the key
  • App crashes when pressing 'use digital key'
  • App displays 'reservation already used by another device'
  • App says 'you are not checked in' despite confirmation
  • App fails to recognize reservation
  • App requires data coverage to function
  • App won't take selfie or match face to ID
  • App shows blank screen with only refresh button
  • App states 'minor bug fixes' but still doesn't work
  • App cannot be used on multiple devices
  • App states no reservation found
  • App requires rotation and flipping for door access

Requested features

9 requests
  • Fix the app so it actually works
  • Improve camera focus for ID scanning
  • Allow key sharing
  • Fix credit card expiration date bug
  • Remove unnecessary license requirement
Show 4 more
  • Improve app navigation
  • Develop own app for Grazie
  • Ensure app works on all devices/OS versions
  • Better error handling and user guidance

My Baldwinsville

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Hotel Key

No in-app purchases

None

My Baldwinsville

No in-app purchases

Questions

Is My Hotel Key free?
My Hotel Key is free to download, with no in-app purchases.
Is My Baldwinsville free?
My Baldwinsville is free to download, with no in-app purchases.
Do My Hotel Key or My Baldwinsville have ads?
Neither My Hotel Key nor My Baldwinsville shows ads.
Which is updated more often, My Hotel Key or My Baldwinsville?
My Hotel Key ships an update every 3 months, and My Baldwinsville every 13 months. Most recently, My Hotel Key was updated on September 15, 2026 and My Baldwinsville on September 18, 2026.

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