Timeinlive vs MAKEEN Helpdesk

Timeinlive : Workforce Management About this app: Attendance Management: Monitor staff remote attendance effortlessly * Control flags with location geozone restricted, Supervisor option for multi-staff check-in/check-out, Group attendance, Leave, Permission, Missed attendance, Visitor login. * Integrated Mobile Admin privledges for high level of staff real time availability and approve options. Service Management: Track and record customer service requests and complaints effortlessly. * Streamlined Workflows: Automate and manage technicians and staff effectively with automated job scheduling for faster complaint closure. * Optimal Resource Utilization: Increase productivity, reduce downtime, and improve staff utilization, resulting in cost savings. * Preventive service: Detect issues before customers realize them, and raise service requests for speedy resolution. * Recurring service log for facility services Web / Mobile Application Services: Experience seamless service through our user-friendly web platform and mobile applications for iOS. Face Devices Seamless Synchronization: Easily synchronize registered face data to remote devices, avoiding multiple registrations. Reports Scheduler: Schedule and receive several reports via email based on frequency and filters. Customize reports as per your needs.

Makeen Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers. Through smart helpdesk customers can communicate directly with the service provider. At any time your customers can submit a complaint, raise a request work, upload images and documents.. Your maintenance team will operate in most efficient and professional way possible.