Makeen Helpdesk vs Lleida.net Wallet

Makeen Helpdesk is a convenient digital platform designed to make communication with Makeen faster, easier, and more efficient. The app allows customers to submit service requests and complaints, upload supporting images and documents, and communicate directly with the Makeen service team. With Makeen Helpdesk, customers can conveniently reach out for support anytime and ensure their requests are efficiently received and managed by the appropriate team, providing a smoother and more reliable service experience.

Lleida.net Wallet is your digital identity on your mobile phone. Identifying yourself and signing documents from your phone with Lleida.net Wallet is easy. Lleida.net Wallet provides a global digital identity service to citizens worldwide. WHO IS IT DIRECTED TO? • Enterprise: Lleida.net Wallet assists companies with users' digital experience when signing up, authenticating and signing documents. • Citizens: With the Lleida.net Wallet app, you can identify and sign documents with government agencies and companies in a novel fashion. • Government: Lleida.net Wallet is a tool for local councils and public administrations to facilitate digital transactions and electronic administration. APP FEATURES • Usability: Lleida.net Wallet streamlines the process of identification and signature through a smartphone, cutting out the hassle of digital certificates. • Security: Lleida.net Wallet technology ensures high security through two-factor authentication mechanisms, securing communications through SSL and data encryption in the application and the server. • Legal Guarantees: The digital identity and the processes performed with Lleida.net Wallet comply with eIDAS regulations and the Spanish Law on electronic signatures. INSTRUCTIONS FOR USE • Identity registration: To use the service, you must create an identity from a CA or registration authority. Once registered with the relevant CA, you will receive a document with an activation code. You should follow the instructions in the document and do not lose or transfer your activation code. • Installation of Lleida.net Wallet: Download the application from Apple Store and run it. • Identity Generation: After opening the application, please follow the steps displayed. Lleida.net Wallet will verify your identity through facial recognition. Once the identity is generated, you can then use your digital identity. • Use of Lleida.net Wallet: Currently, you can use Lleida.net Wallet on eSignaBox app on Click & Sign and eSigna platforms. Feel free to contact us if you want to integrate Lleida.net Wallet solution into your system.