In The Know vs Relias Learner
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
In The Know
This app allows caregivers to access and complete their assigned training modules conveniently on their mobile devices. Users can track their progress, earn gamification points, and download content for offline access, ensuring continuous learning.
- Access training modules anytime, anywhere
- Resume PC courses on mobile and vice versa
- View progress, points, levels, and badges
- Download content for offline access
- Continuing education for caregivers
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The In the Know app provides a way for caregivers to complete their assigned training modules while on the go! With this app, learners can: • Access learning modules anytime, anywhere, with a mobile device. • Resume courses that they started on a PC (and vice versa). • View their progress and gamification points, levels and badges. • Access their training offline by downloading the content. For more than 20 years, In the Know has been a leader in caregiver training, providing continuing education to certified nursing assistants, home health aides, personal care aides and non-medical caregivers.
Relias Learner
Access and complete your professional development courses anytime, anywhere. This mobile application syncs with a larger platform, allowing you to seamlessly continue your learning journey on your phone or tablet. Finish courses, take exams, and share your certificates directly from the app.
- Mobile course access
- Syncs with Relias Platform
- Resume learning progress
- In-app course completion
- Certificate sharing
- Modern, user-friendly design
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Mobile learning for a mobile life. With the new Relias Learner app, you have the flexibility to find and take courses when it’s most convenient for you. By syncing with the Relias Platform, the app allows you to pick up where you left off or begin from the start using your phone or tablet. The app contains a modern design that’s easy to use, which helps you focus on what’s important – the content. Once you’ve finished a course, you can complete the evaluation and exam within the app and share the certificate with your supervisor. *This application is designed for use by Relias Platform clients and requires authorized Relias Platform credentials.
Screenshots
Verdict
The clearest difference is review sentiment: In The Know at 50% against Relias Learner's 5%. In The Know also leads on rating (3.6 vs 2.6). Relias Learner's advantage is ratings volume (215 vs 19) and chart position (#184 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
In The Know holds the better App Store score, 3.6 against 2.6. That said, the two scores are not equally well evidenced: Relias Learner has 215 ratings behind it against 19, so its average is the more settled of the two. Written reviews point the same way: 50% of In The Know's written reviews are positive against 5% of Relias Learner's.
In The Know ships an update every 4 weeks, Relias Learner monthly. The most recent releases landed on September 8, 2026 and September 20, 2026 respectively.
| Parameter | In The Know | Relias Learner |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (19 ratings) — better | 2.6 (215 ratings) |
| Positive reviews | 50.0% of reviews — better | 5.0% of reviews |
| Number of ratings | 19 | 215 — better |
| Update frequency | Every 4 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #184 — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17 | 15.1 — better |
| Further details — not scored | ||
| Size | 57 MB | 34 MB |
| Age rating | 17+ | 4+ |
| Developer | Epignosis LLC | Relias |
Customer experience
In The Know
Relias Learner
Bugs and requests
In The Know
Not enough reviews yet to summarise bugs or requests.
Relias Learner
Reported bugs
37 issues- Turning phone from portrait to landscape restarts course
- App breaks courses when rotating screen
- Endless loops in software
- Training modules show "not supported" error
- App advances to blank page
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- App prevents advancement after completing a page
- App asks to rotate device but doesn't respond
- App makes screen touching impossible
- App screen is black and won't let user in
- App redirects to a blank white screen
- App won't progress past language selection
- App shows blank video screen
- App doesn't allow login from browser
- App doesn't work as intended
- App won't progress past English or Spanish
- App won't rotate to show video
- App refuses to exit course
- App won't load
- App won't rotate to landscape mode
- App redirects from app causes sound to go away
- Closed captioning button is gone
- App won't pull up courses after first use
- App hasn't worked in over a month
- App doesn't work after reinstalling
- 24/7 EMS Courses not available on mobile app
- Most required training not available via mobile app
- Website tried to steal personal information
- App requires phone rotation but doesn't work
- App won't allow submittal of tests
- App won't let user exit a test once started
- No sound in courses
- Support for the app is nonexistent
- App shows "something went wrong" message
- App doesn't allow access to exams after completing course
- App content not available in more than English and Spanish
- Unable to log in even with correct org ID
- App doesn't allow review of test questions
Requested features
6 requests- Add reader or audio reading for podcasts
- Improve accessibility for voiceover users
- Allow review of test questions on the app
- Make all training modules accessible on mobile
- Add closed captioning option
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- Allow app to rotate to landscape mode
In-app purchases
In The Know
No in-app purchases
Relias Learner
No in-app purchases
Questions
Is In The Know free?
Is Relias Learner free?
Which has better reviews, In The Know or Relias Learner?
Do In The Know or Relias Learner have ads?
Which is updated more often, In The Know or Relias Learner?
Other comparisons
