asista vs LI
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
asista
This mobile application allows customers and agents to access a service on the go. It provides features for managing tickets, viewing information, and interacting with the service from a mobile device, eliminating the need for a PC.
- Create tickets
- Ticket dashboard
- Update ticket status
- Add comments
- Forward tickets
- View knowledge base
- Push notifications
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Asista app helps your customers and agents use the asista service on mobile. At asista, we constantly endeavour to enhance User Experience, and as a step forward in this endeavour we are happy to launch our iOS app for asista. From now your agents will be able to use asista on the move through their iOS mobile without the hassle of waiting to get access to a PC to manage their tickets. Some of the iOS App features include: - Create tickets - Dashboard providing a quick view of tickets for agents and supervisors - Update Ticket State - Add comments to ticket - Forward ticket to agent/team - View Knowledge Base Articles - Push Notification - Support for multiple accounts
LI
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LI - IT Help Desk is the app for any users can make a ticket for any authority as a complaint or service request where same app logged in by Support team will get the ticket and respond for the same Specifically A company is regitering their account to LI - IT Help Desk as a IT support or Admin and they can expect the service request from the users now there will be some users in the app(client) where they can make tickets to the it support or admins and it will be logged to their dashboard and Support team/Admin can act on the tickets
Screenshots
Verdict
The clearest difference is update cadence: LI at every 10 days against asista's every 6 weeks. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
asista ships an update every 6 weeks, LI every 10 days. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | asista | LI |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 100.0% of reviews | — |
| Update frequency | Every 6 weeks | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 81 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | ASISTA SOFTWARE SOLUTIONS PRIVATE LIMITED | LIGHTIDEA INFORMATION TECHNOLOGY CONSULTANCY PRIVATE LIMITED |
In-app purchases
asista
No in-app purchases
LI
No in-app purchases
