Comparison

Custom Control App vs Smart Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Custom Control App

This app offers customized control interfaces for compatible audio systems. Tailor the layout and graphics for different users and devices, providing optimized control for roles like level adjustments, mutes, and preset recalls. It supports bring-your-own-device scenarios and kiosk applications.

Highlights
  • Customizable user interfaces
  • Tailored graphics and backgrounds
  • Bring-your-own-device support
  • Password protection
  • Access to levels, mutes, and sends
  • Preset recall and source selection
Features
Read full description

The Custom Control app provides customized control interfaces for compatible Allen & Heath installed audio systems. The level of control offered, app layout and graphics can be varied for different user types and devices, providing each user with an interface that is optimized for their role. The user interface is designed via a Custom Control editor for Windows and Mac OS – this is typically undertaken by a systems integrator. Access to all levels, mutes, sends, preset recalls, source selection and metering is provided, and tabs can be configured for access to multiple control pages or zones. Once complete, the configuration is uploaded to an Allen & Heath dLive MixRack, ready for deployment. Any device running the Custom Control app can log into the system with a given user name, at which point the correct user interface is downloaded and displayed. This allows for both kiosk applications and bring-your-own-device use, since the configuration is deployed on demand. Features: - Multiple user interfaces (per user, per device type) - Custom graphics and background - BYOD friendly - Optional password protection Allen & Heath is a leading creator of audio mixing systems for live sound and fixed installation. www.allen-heath.com/installation

About

Smart Assist

This app simplifies the setup and operation of wireless microphone systems. It offers automated configuration, monitoring, and access to all system settings via a smartphone or tablet. Get your wireless system up and running in seconds with intelligent setup and helpful resources.

Highlights
  • Automated setup and operation
  • Bluetooth connectivity
  • System monitoring
  • Access to all system settings
  • Frequency allocation and naming
  • Firmware updates
  • Support hub with tutorials and manuals
Read full description

Evolution Wireless Digital Smart Assist makes the setup and use of Sennheiser Evolution Wireless Digital simple and fast. Use your smartphone or tablet to connect via Bluetooth for an efficient setup and overview of your new wireless system. Smart Assist provides automated setup, operation and monitoring Smart Assist becomes the "engineer in your pocket." After installation of the app, you'll only need another 60 seconds to have your system set up and running, including pairing and automated frequency allocation. Intelligent setup automatically creates reliable wireless connections, no wireless expertise required Aside from instant access to all system settings, you'll find a brand-new support hub with video tutorials and detailed manuals to help get you started. Stay current with firmware updates accessible directly within the app. Mobile access to all system settings centralizes control, eliminating the need for complicated menu navigation on every device Automated setup of receivers and transmitters, frequency allocation, channel naming, muting and battery status are now only one tap away. Easy frequency allocation and naming of all wireless channels keeps systems organized Always stay on top of all your wireless systems, even when using 15 channels at the same time. Our coloring and naming feature helps you to exactly identify each channel. The optionally available color coding set helps to tag the hardware as well.

Screenshots

Custom Control App1 screens

Verdict

The call

The clearest difference is rating: Custom Control App at 3.3 against Smart Assist's 2.9. Custom Control App also leads on review sentiment (50% vs 39%). Smart Assist's advantage is update cadence (every 3 weeks vs every 5 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Custom Control App holds the better App Store score, 3.3 against 2.9. Both are backed by a comparable volume of ratings — 14 and 38 respectively. Written reviews point the same way: 50% of Custom Control App's written reviews are positive against 39% of Smart Assist's.

UpkeepUpdate frequency

Custom Control App ships an update every 5 months, Smart Assist every 3 weeks. The most recent releases landed on September 19, 2026 and June 11, 2026 respectively.

Scorecard3 real differences · 7 level
Custom Control App versus Smart Assist: the parameters behind the verdict, then further details
ParameterCustom Control AppSmart Assist
PriceFreeFree
Rating3.3 (14 ratings) — better2.9 (38 ratings)
Positive reviews50.0% of reviews — better38.6% of reviews
Number of ratings1438 — better
Update frequencyEvery 5 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS14.013.0 — better
Further details — not scored
Size35 MB81 MB
Age rating4+4+
DeveloperAllen & Heath LimitedSennheiser electronic SE & Co. KG

Customer experience

Custom Control App

All ratings14 ratings
Positive57.1%
Neutral0.0%
Negative42.9%
Written reviews8 reviews
Positive50.0%
Neutral12.5%
Negative37.5%

Smart Assist

All ratings38 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews44 reviews
Positive38.6%
Neutral6.8%
Negative54.5%

In-app purchases

None

Custom Control App

No in-app purchases

None

Smart Assist

No in-app purchases

Questions

Is Custom Control App free?
Custom Control App is free to download, with no in-app purchases.
Is Smart Assist free?
Smart Assist is free to download, with no in-app purchases.
Which has better reviews, Custom Control App or Smart Assist?
Custom Control App is rated higher. Custom Control App averages 3.3 out of 5 from 14 ratings, while Smart Assist averages 2.9 from 38 ratings.
Do Custom Control App or Smart Assist have ads?
Neither Custom Control App nor Smart Assist shows ads.
Which is updated more often, Custom Control App or Smart Assist?
Custom Control App ships an update every 5 months, and Smart Assist every 3 weeks. Most recently, Custom Control App was updated on September 19, 2026 and Smart Assist on June 11, 2026.

Other comparisons