Custom Control App vs Smart Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Custom Control App
This app offers customized control interfaces for compatible audio systems. Tailor the layout and graphics for different users and devices, providing optimized control for roles like level adjustments, mutes, and preset recalls. It supports bring-your-own-device scenarios and kiosk applications.
- Customizable user interfaces
- Tailored graphics and backgrounds
- Bring-your-own-device support
- Password protection
- Access to levels, mutes, and sends
- Preset recall and source selection
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The Custom Control app provides customized control interfaces for compatible Allen & Heath installed audio systems. The level of control offered, app layout and graphics can be varied for different user types and devices, providing each user with an interface that is optimized for their role. The user interface is designed via a Custom Control editor for Windows and Mac OS – this is typically undertaken by a systems integrator. Access to all levels, mutes, sends, preset recalls, source selection and metering is provided, and tabs can be configured for access to multiple control pages or zones. Once complete, the configuration is uploaded to an Allen & Heath dLive MixRack, ready for deployment. Any device running the Custom Control app can log into the system with a given user name, at which point the correct user interface is downloaded and displayed. This allows for both kiosk applications and bring-your-own-device use, since the configuration is deployed on demand. Features: - Multiple user interfaces (per user, per device type) - Custom graphics and background - BYOD friendly - Optional password protection Allen & Heath is a leading creator of audio mixing systems for live sound and fixed installation. www.allen-heath.com/installation
Smart Assist
This app simplifies the setup and operation of wireless microphone systems. It offers automated configuration, monitoring, and access to all system settings via a smartphone or tablet. Get your wireless system up and running in seconds with intelligent setup and helpful resources.
- Automated setup and operation
- Bluetooth connectivity
- System monitoring
- Access to all system settings
- Frequency allocation and naming
- Firmware updates
- Support hub with tutorials and manuals
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Evolution Wireless Digital Smart Assist makes the setup and use of Sennheiser Evolution Wireless Digital simple and fast. Use your smartphone or tablet to connect via Bluetooth for an efficient setup and overview of your new wireless system. Smart Assist provides automated setup, operation and monitoring Smart Assist becomes the "engineer in your pocket." After installation of the app, you'll only need another 60 seconds to have your system set up and running, including pairing and automated frequency allocation. Intelligent setup automatically creates reliable wireless connections, no wireless expertise required Aside from instant access to all system settings, you'll find a brand-new support hub with video tutorials and detailed manuals to help get you started. Stay current with firmware updates accessible directly within the app. Mobile access to all system settings centralizes control, eliminating the need for complicated menu navigation on every device Automated setup of receivers and transmitters, frequency allocation, channel naming, muting and battery status are now only one tap away. Easy frequency allocation and naming of all wireless channels keeps systems organized Always stay on top of all your wireless systems, even when using 15 channels at the same time. Our coloring and naming feature helps you to exactly identify each channel. The optionally available color coding set helps to tag the hardware as well.
Screenshots
Verdict
The clearest difference is rating: Custom Control App at 3.3 against Smart Assist's 2.9. Custom Control App also leads on review sentiment (50% vs 39%). Smart Assist's advantage is update cadence (every 3 weeks vs every 5 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Custom Control App holds the better App Store score, 3.3 against 2.9. Both are backed by a comparable volume of ratings — 14 and 38 respectively. Written reviews point the same way: 50% of Custom Control App's written reviews are positive against 39% of Smart Assist's.
Custom Control App ships an update every 5 months, Smart Assist every 3 weeks. The most recent releases landed on September 19, 2026 and June 11, 2026 respectively.
| Parameter | Custom Control App | Smart Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (14 ratings) — better | 2.9 (38 ratings) |
| Positive reviews | 50.0% of reviews — better | 38.6% of reviews |
| Number of ratings | 14 | 38 — better |
| Update frequency | Every 5 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 35 MB | 81 MB |
| Age rating | 4+ | 4+ |
| Developer | Allen & Heath Limited | Sennheiser electronic SE & Co. KG |
Customer experience
Custom Control App
Smart Assist
In-app purchases
Custom Control App
No in-app purchases
Smart Assist
No in-app purchases








