Soundcraft ViSi Remote vs Custom Control App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Soundcraft ViSi Remote
Control Soundcraft mixing consoles wirelessly from an iPad. Adjust mixes, EQ, faders, and more from anywhere in the venue. Ideal for optimizing live sound and monitor mixes.
- Wireless remote control of mixing consoles
- Adjust EQ, faders, and mutes
- Optimize front of house and monitor mixes
- Set mic gains and 48V
- Control channel strip settings
- Global metering overview
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Soundcraft ViSi Remote 3.6.2 is an iOS application that allows remote control of Soundcraft Vi, Si Compact, Si Performer, Si Expression and Si Impact mixing consoles wirelessly from an iPad device using no additional hardware other than a wireless router connected to the Harman HiQnet® Ethernet port of the console. With ViSi Remote you are free to roam the venue and adjust mixes and other audio parameters directly from the iPad. Applications: • Optimise the front of house mix from anywhere in the room • Set mic gains and 48V from the stage • Adjust monitor levels while standing next to the artist • Adjust channel strip settings remotely from the console • Use to extend the fader count of an existing control surface • Use in standalone (demo) mode for familiarisation with console functions • Control a network of consoles, e.g., FOH and Monitor • Provide a separate surface for DMX functionality (Si Performer only) • Allow multiple users on the same console to control their own mixes • Have a global metering overview or “meter bridge” as an extension of the console ViSi Remote 3.6.2 Console Minimum Software Requirements: (Latest software is available on the Soundcraft website) Si Impact: V1.0 build 0010 or higher Si Performer: V1.6 build or higher Si Expression: V1.6 build or higher Si Compact: V3.0 build or higher Vi1/2/4/6: V4.9 or higher Vi200: V6.4 or higher Vi400/600: V6.3 or higher Vi1000: V6.3 or higher Vi2000: V6.3 or higher Vi3000: V6.3 or higher Vi5000/7000: V6.3 or higher Note: For Vi & Si consoles, the latest software listed above is needed in order to access the full channel processing and metering functions. Older software versions would result in basic functionality with fader, mute, mix, and GEQ settings only. Mute group functionality is only supported on Si V2.2 build1 or higher and on Vi V6.4.5.340 or higher. ViSi Remote 3.6.2 iOS Compatibility: iOS 12.0 or higher. Functions controlled: • Channel naming • Input faders and mutes • Bus, Master LR & Mono (C) and VCA master faders and mutes • Channel strip settings, including: - Mic Gain, Digital Trim, and 48V - Phase Invert - HPF & LPF (HPF only on Si consoles) - Delay - Channel EQ with grabbable parametric EQ curve - Gate and Compression settings - Pan - LR and Mono (C) bus routing • Graphic EQs on all bus outs • Channel contributions to each Aux Mix • Channel contributions to each FX bus (Si consoles only) • Mix contributions to each matrix bus • DMX Masters (Si Performer Only) • Mute Group Masters (Requires Si software 2.2.1 or later and Vi V6.4.5.340 or higher; not supported on Si Compact; Vi1, Vi2, Vi4 or Vi6).
Custom Control App
This app offers customized control interfaces for compatible audio systems. Tailor the layout and graphics for different users and devices, providing optimized control for roles like level adjustments, mutes, and preset recalls. It supports bring-your-own-device scenarios and kiosk applications.
- Customizable user interfaces
- Tailored graphics and backgrounds
- Bring-your-own-device support
- Password protection
- Access to levels, mutes, and sends
- Preset recall and source selection
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The Custom Control app provides customized control interfaces for compatible Allen & Heath installed audio systems. The level of control offered, app layout and graphics can be varied for different user types and devices, providing each user with an interface that is optimized for their role. The user interface is designed via a Custom Control editor for Windows and Mac OS – this is typically undertaken by a systems integrator. Access to all levels, mutes, sends, preset recalls, source selection and metering is provided, and tabs can be configured for access to multiple control pages or zones. Once complete, the configuration is uploaded to an Allen & Heath dLive MixRack, ready for deployment. Any device running the Custom Control app can log into the system with a given user name, at which point the correct user interface is downloaded and displayed. This allows for both kiosk applications and bring-your-own-device use, since the configuration is deployed on demand. Features: - Multiple user interfaces (per user, per device type) - Custom graphics and background - BYOD friendly - Optional password protection Allen & Heath is a leading creator of audio mixing systems for live sound and fixed installation. www.allen-heath.com/installation
Screenshots
Verdict
The clearest difference is rating: Custom Control App at 3.3 against Soundcraft ViSi Remote's 2.2. Custom Control App also leads on review sentiment (50% vs 23%) and device support (3 vs 1). Soundcraft ViSi Remote's advantage is ratings volume (87 vs 14) and iOS requirement (12.0 vs 14.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Custom Control App holds the better App Store score, 3.3 against 2.2. That said, the two scores are not equally well evidenced: Soundcraft ViSi Remote has 87 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 23% of Soundcraft ViSi Remote's written reviews are positive against 50% of Custom Control App's.
Soundcraft ViSi Remote ships an update every 6 months, Custom Control App every 5 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | Soundcraft ViSi Remote | Custom Control App |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (87 ratings) | 3.3 (14 ratings) — better |
| Positive reviews | 22.9% of reviews | 50.0% of reviews — better |
| Number of ratings | 87 — better | 14 |
| Update frequency | Every 6 months | Every 5 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPad | iPhone, iPad, iPod — better |
| Requires iOS | 12.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 46 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | Harman Professional, Inc. | Allen & Heath Limited |
Customer experience
Soundcraft ViSi Remote
Custom Control App
Bugs and requests
Soundcraft ViSi Remote
Reported bugs
32 issues- Visi remote jumps out unexpectedly
- Loses connection constantly
- Cannot reconnect without rebooting board
- Meters move but nothing else functions
- Shows only one part of the screen
Show 27 moreShow fewer
- Meters frozen
- App crashes
- Cannot unmute channels muted via mute groups
- App does not open
- App freezes
- Meters freeze after 30-45 minutes
- Cannot control anything after iOS 11.3 update
- Cannot add gain, change EQ, dynamics, gates, hi or lo pass filters
- Meters freeze after about 10 minutes
- App locks up when used with Si Impact
- Meters freeze with Si Impact 2.0 firmware
- Occasional connection losses
- App force closes 100% of the time
- App freezes and disconnects
- App freezes when switching to other apps
- Sound board locking when using app
- App shows channel as on and green when muted
- App won't connect
- App won't launch
- Connection drops frequently
- App does not sync properly when iPad wakes from sleep
- Solo buttons/lights do nothing
- Cannot configure on enterprise-level network
- App only recognizes 192.168.x.x IP range
- App does not reflect fader layers as configured on console
- App crashes when iPad goes into standby or returns to home screen
- L+R does not stay on the right
Requested features
47 requests- Add RTA analyses
- Access Fx parameters
- Update for iOS 17 compatibility
- Improve compatibility with new iPads
- Access more hardware features
Show 42 moreShow fewer
- Add mute groups
- Add solo functionality
- Provide walkthrough videos
- Add TAP delay
- Access custom fader layers
- Add CUE List control
- Allow access to routing and menu functions
- Add user pages
- Add offline mode (Demo Mode)
- Add FX master controls
- Add cue recording and recalling
- Allow stage performers to mix monitors
- Add customizable page with selected channels
- Add multi-action hot buttons/faders
- Control parametric EQs
- Add visual representation of dynamics processing
- Add metering
- Add audio tools like SPL meter and spectrum graph
- Allow saving profiles and shows
- Add channel EQ and dynamics control
- Add system function for loading scenes or recalling cue lists
- Add tap tempo for delay FX
- Allow access to FX editing
- Add Gain control
- Add linking functionality
- Add mute group control
- Add solo button control
- Add spectrum analyzer overlay
- Make iPad screen configurable
- Add security features/user profiles
- Add input gain control
- Add visual readout of signal levels
- Add 31 band graphic EQ for each send
- Add channel fader control
- Add buss level control
- Add FX control
- Add input channel parametric EQ
- Add gate, compressor
- Add aux lockout
- Add fader layers to match board or be customizable
- Add two-way sync for settings
- Add access to other console features for each channel
Custom Control App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Soundcraft ViSi Remote
No in-app purchases
Custom Control App
No in-app purchases
Questions
Is Soundcraft ViSi Remote free?
Is Custom Control App free?
Which has better reviews, Soundcraft ViSi Remote or Custom Control App?
Do Soundcraft ViSi Remote or Custom Control App have ads?
Which is updated more often, Soundcraft ViSi Remote or Custom Control App?
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