Active World vs ThinkSmart Portal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Active World
Manage your leisure center activities from a personal portal. Book classes, track your child's progress, receive digital awards, and communicate with staff. This app simplifies your engagement with your chosen leisure facility.
- View upcoming classes
- Book new classes
- Track learning pathways
- Receive digital awards
- Message centre staff
- Manage personal details
- Add relatives to account
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The Active World app is your self managed personal portal and companion app for the Active World Leisure Management solution. Just enter your centre's name or scan its QR code to connect to your centre. Active World allows you to: • View upcoming classes • Book new classes • Advise of your child’s non-attendance and book make-up lessons • Track learning pathways and progression • Receive digital awards for effort, teamwork, perseverance and having FUN! • Send and receive messages to the Centre staff • Manage personal and billing details • Add relatives to your account so they also have visibility of schedules and progression Active World is the key communication tool used between you and your leisure centre.
ThinkSmart Portal
Manage your class enrollments, update personal details, and handle payments. This app allows you to easily pay invoices, set up payment methods, and book or cancel classes. Stay connected with your educational provider and manage your schedule efficiently.
- Update personal details
- Set payment method
- Pay invoices
- Enroll into classes
- Notify of absences
- Make bookings
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ThinkSmart Portal connects you to a company that you are receiving classes with. It allows you to: - Update your details. - Set your payment method. - Pay invoices. - Enroll into classes. - Enroll into make-ups. - Notify of absences. - Make bookings. And more....
Screenshots
Verdict
The clearest difference is ads: Active World at none against ThinkSmart Portal's shown. Active World also leads on review sentiment (19% vs 7%) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Active World ships an update every 2 months, ThinkSmart Portal every 6 weeks. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.
| Parameter | Active World | ThinkSmart Portal |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (2 ratings) — better | — |
| Positive reviews | 19.4% of reviews — better | 6.7% of reviews |
| Number of ratings | 2 — better | — |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 79 MB | 36 MB |
| Age rating | 4+ | 17+ |
| Developer | Zappasoft Pty Ltd | ThinkSmart Software |
Customer experience
Active World
ThinkSmart Portal
Bugs and requests
Active World
Reported bugs
28 issues- App crashes on startup after update
- App won't open after update
- Cannot book classes after update
- Login issues (wrong password/email)
- 500 error when changing password
Show 23 moreShow fewer
- GET method not supported for route
- App crashes on iPhone
- Cannot see schedule after update
- Keyboard freezes in front of selections
- Cannot add family member (server error)
- Cannot see classes after iOS update
- Cannot suspend or cancel membership
- App not functional with website
- Cannot access booking box since last update
- App shuts down when touching search/book classes tile
- App closes when selecting an icon
- Cannot reset location/preferred leisure center
- Cannot cancel or suspend membership
- App barely functional, nil comms with site
- Cannot remove booking
- Cannot pay through payment
- Unauthorised when resetting password
- Cannot update swim lessons
- Full classes disappear from search
- App doesn't show if you have already booked a class
- Cannot book classes even with active subscription
- Cannot see my son's swim schedule
- App doesn't download since updating
Requested features
20 requests- Sync with phone calendar
- Option to disable notifications
- Easily save favorite venues
- Improve class search and filter functions
- Add waitlist option for full classes
Show 15 moreShow fewer
- Show full classes instead of hiding them
- Ability to see if already booked into a class
- Quick links in the center of the app
- Add calendar sync option
- Break up calendar with daily list
- Add images to class lists
- Make home screen customizable
- Add Apple Wallet integration for gym access
- Ability to type to find center instead of spinning
- Save payment details
- Ability to view multiple centers without signing out
- Option to add family members
- Show age progress after booking a class (optional feature)
- Allow users to pull out of classes until they start
- Add a counter for attended classes
ThinkSmart Portal
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Active World
No in-app purchases
ThinkSmart Portal
No in-app purchases
Questions
Is Active World free?
Is ThinkSmart Portal free?
Do Active World or ThinkSmart Portal have ads?
Which is updated more often, Active World or ThinkSmart Portal?
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