Bizerba Augmented Services vs syConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Bizerba Augmented Services
Enhance system productivity with live video and audio streaming, augmented reality features, and collaborative tools. Connect on-site staff with experts for remote support and troubleshooting.
- Live video and audio streaming
- Augmented reality laser pointer
- Whiteboard and image capturing with AR
- Multipoint calls
- Text chat
- Secure encrypted communication
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“A picture is worth a thousand words” - increase the productivity of your systems with the targeted use of My Bizerba AR technologies. The Bizerba Augmented Services App offers you: - Live video and audio streaming to support your DIY service processes - Laser pointer in live video to identify parts and objects within your devices - White board and still image capturing with elements of Augmented Reality for detailed collaboration between you and our experts - Joint working and collaboration on white board and still image - Multipoint calls with several participants and experts - Text Chat for quick information exchange - Easy and intuitive operation - Simple installation Bizerba Augmented Services provide live video and voice communication from your on site staff to our Bizerba specialist. White board and still image functionality combined with simple elements of Augmented reality makes the app an ideal solution to increase your system availability. The only requirement to run the Bizerba Augmented Services App is a smartphone / tablet, laptop with camera and an internet connection. The App is also well applicable on certain smart glasses. The image quality is especially optimized for service and maintenance. To keep full control of all content, the Bizerba Augmented Services App is secured with the latest encryption technologies.
syConnect
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"syConnect" allows data access in real-time to your production, from everywhere and every time. Optimize your product quality, performance and availability by using newest network and IT-technology. Functional overview: - My System: Access to all system information and statuses - View Devices: Access to all system components and aggregates - Cam View: Visual (camera) monitoring of the production process and the technical components - View Process: Real-time process animation with batch status - View Records: Batch reports and data recording - Data Analyzer: Value and graphical analysis of all process values and technical system data - Alarms & Interlocks: Alarm, interlock and warning management, including remote notifications - E-Manual: System documentation with complete electronic system documentation, manuals, drawings, parts and component lists, incl. full-text search - Messages: Individual User notification for process activities - Spare Parts: Online parts ordering and quotation requests. Scanner system for electronic spare part identification and ordering - Helpdesk Center: Send a direct support ticket with attachments - Predictive Maintenance: Online parts ordering and quotation requests. Scanner system for electronic spare part identification and ordering - Visual Remote Service: Live video connection to the symex Service Team
Screenshots
Verdict
The clearest difference is update cadence: syConnect at every 3 months against Bizerba Augmented Services's every 10 months. syConnect also leads on iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Bizerba Augmented Services ships an update every 10 months, syConnect every 3 months. The most recent releases landed on June 24, 2026 and September 10, 2026 respectively.
| Parameter | Bizerba Augmented Services | syConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 10 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 134 MB | 3 MB |
| Age rating | 4+ | 4+ |
| Developer | Bizerba SE & Co. KG | symex GmbH & Co. KG |
In-app purchases
Bizerba Augmented Services
No in-app purchases
syConnect
No in-app purchases
Questions
Is Bizerba Augmented Services free?
Is syConnect free?
Do Bizerba Augmented Services or syConnect have ads?
Which is updated more often, Bizerba Augmented Services or syConnect?
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